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dgingiss.bsky.social
Customer experience keynote speaker and consultant. Author of The Experience Maker. Licensed bartender, pinball wizard, lover of rescue dogs and cats. A remarkable experience is your biggest competitive advantage.
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Great partnerships, whether in love or business, are built on trust, support, and a shared vision for growth. This Valentine’s Day, let’s celebrate the power of growing together, in life and in work. 💖 (Turn on sound to hear an AI-generated love song!) #ValentinesDay #Customerexperience

So excited to share my brand-new speakers reel with you all! 🎤 Let me know what you think! And of course, if you know any organization that would benefit from building a customer-centric culture and elevating their customer experience, I'd love an introduction. Thank you! 🙏 bit.ly/DanGingiss2025

Yep, dog destroyed a highlighter. 🟡

Cute sign atop the Burger King drive thru. 🍔 You can have Witty language anywhere in the experience! #customerexperience

You’ll never guess who I met at a conference earlier this year!

One of my favorite signs ever! NYC

Sales is about relationships. 🤝 Business is about relationships. If we look at our customers as transactions, they won’t be our customers for long. 🤔 dangingiss.com/sales-experi... #sales

Post someone you've been told you look like who you definitely don't look like.

What he said 👇

I’m happy to be speaking at the conference I’m at, but this other one and the same hotel must really be a blast! 💥 🧨 🎆

BREAKING NEWS: Yuengling is finally coming to Illinois! I’ve only been waiting for this since college. 🍻 wgntv.com/news/chicago...

Looking for positive media coverage for all of your customer experience wins? Look no further. 👀 dangingiss.com/media-covera... #customerexperience #media

Wondering how AI is impacting customer experience? The Experience Maker has got you covered! #AI #CX dangingiss.com/ai-and-custo...

It’s #GivingTuesday! What charities are you supporting today? The pic below is a hint about one of mine! 🐾

Happy Thanksgiving! Here are 9 ways to make your customers thankful with remarkable customer experience. 🦃 dangingiss.com/customers-th...

This week I am sharing ways to create thankful customers this Thanksgiving. #3 is simplifying navigation 🧭 Helping customers navigate your systems easily is a must to keep them happy. This goes for digital channels like a website or mobile app and for “old-school” channels like the telephone...

Happy #Thanksgiving week! This week I am sharing ways to make your customers thankful by improving the #customerexperience. #2 is Removing Pain Points. The customer experience journey is filled with pain points, and many of them are “known errors” or software bugs that persist for way too long...

Happy #Thanksgiving week! This week I am sharing 9 ways to make your customers thankful. #1 is using clear language. Using clear, concise language is a simple way to improve the customer experience, but many companies haven’t taken the time to hire a good copy editor.

You talkin’ to me?