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dmacias.bsky.social
Contact center consultant: Cisco CCE, CCX, WxCC, Twilio Flex, Five9, Amazon Connect, Zoom CC. Notice a trend? I love all things contact center.
110 posts 34 followers 22 following
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Posts 11 Comments 39

Manager: "What's this milestone 'Living on a prayer' ?" Me: "That's the documentation deliverable." Manager: "What's the status of that?" Me: "We're halfway there" Manager: "Why is progress so slow?" Me: "You fired Tommy" Manager: "So?" Me: "Tommy used to work on the docs"

submitted 3 days ago • 89 comments

Microsoft inventing a new state of matter makes sense because they also invent a new Outlook every year that’s somehow worse than the previous one

submitted 3 days ago • 20 comments

So much talk about renaming the Gulf of Mexico but we should be focused on remaining the Rio Grande River. The only obvious choice is the Large River river or if you're a hipster the Venti River river.

submitted 30 days ago • 0 comments

This is exactly how you deliver something that you didn't ask for. Missing graphic, more than like because it's blocked by my ad blocker and no way to cancel or ignore.

submitted 35 days ago • 0 comments

First They Charged First, they charged for AI, and no one paid, "We don’t need this," the people said, So the servers sat silent, the projects delayed, And they schemed up another way instead.

submitted 36 days ago • 1 comment

Randomly read this and it spoke to me so much. "Unspoken rule is. Don’t criticise the AI plan even when it’s clearly bullshit." From @pipspeak.bsky.social

submitted 41 days ago • 0 comments

My favorite part about Google Workspace AI price increase is that there's no way to opt out and NOT be charged more. This is certainly how you get you MAU up.

submitted 42 days ago • 0 comments

Someone loves their Adobe products so much they copied their cancellation flow.

submitted 67 days ago • 0 comments

The #AWSreInvent app recommends sessions using Q (shocking) but couldn’t tell me where to pick up my badge at the airport. Classic AI: solving complex cases but failing at the simple things.

submitted 87 days ago • 1 comment

Party lighting in the Uber. #awsreinvent

submitted 87 days ago • 0 comments

Debating if I'm going to regret not packing two pairs of comfortable walking shoes instead of one. Time for AWS to introduce rickshaw as a service. #awsreinvent

submitted 87 days ago • 0 comments