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fraserg.bsky.social
Executive Director & Head of Care Opinion in Scotland careopinion.org.uk
12 posts 77 followers 126 following
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On @careopinion.org.uk there are currently 15,571 health and care staff from across the UK who listen to, respond to and learn from feedback that the public shares. Find out more here 👉 www.careopinion.org.uk/listening #Feedback #PaitentFeedback #ServiceUserFeedback #PublicFeedback

Just in case you missed it, we have a great blog on @careopinion.org.uk from our friends at South Lanarkshire University HSCP, about "The power of lived experience in Justice Social Work Services" www.careopinion.org.uk/blogposts/12... #JusticeServices #ServiceUserFeedback #Feedback

Have you read this great blog on @careopinion.org.uk from NHS Greater Glasgow & Clyde's Pulmonary Rehab Service? Its a brilliant example of what you can learn from the public if you actively seek feedback www.careopinion.org.uk/blogposts/12... #PatientFeedback #HealthcareImprovement #PublicFeedback

Social care is social justice. My weekly blog argues that how we value and resource #socialcare is a mark of #socialjustice in #Scotland. #SocialJusticeDay #equality #fairness #care scottishcare.org/social-care-...

We love @careopinion.org.uk when services listen to patients and act on their feedback. Although this patient had a great experience of care, they couldn't find where they were supposed to go! The service listened and planned to make a change based on their Experience! www.careopinion.org.uk/1312458

Have a read of this fabulous blog from our friends @careopinioncanada.bsky.social. Its from a Healthcare providers experience and titled "A Journey Of Coordinated Care" www.careopinion.ca/blogposts/6/... #PatientExperience #PatientFeedback #HealthCare #HealthcareJourney

If you haven't seen it yet, please have a read of this blog from our friends at South Lanarkshire University HSCP who have shared their experience of "The Power of Lived Experiences in Justice Social Work Services" www.careopinion.org.uk/blogposts/12... #PublicFeedback #ServiceUserFeedback #Justice

"Patient feedback is intervention, not just information" - my new blog on @careopinion.org.uk highlighting recent US research ☺️ www.careopinion.org.uk/blogposts/12...

"There was such a lot of love in that room." Extraordinary, moving feedback for NHS #Glasgow #gynae. 💓 www.careopinion.org.uk/1314218

Lovely story this week on the @careopinioncanada.bsky.social platform. And the title says it all! 😊 www.careopinion.ca/145

Today we are sharing with you this author's experience of surgery after a nasty accident - it did not stop them from continuing their high flying hobby! Read the full story here 👇 www.careopinion.org.uk/1304008

💬 Have a health or social care experience in the UK to share? Visit @careopinion.org.uk and click “Tell Your Story” to share what went well or what could’ve been better. Your feedback is shared with the relevant health or care staff, helping make a real impact. 🔗 www.careopinion.org.uk/tellyourstory

A family recently shared how Speech and Language Therapy made a huge difference in their life. The #SLT team went the extra mile so their daughter was able to communicate more easily and have her voice heard. #SHSCT Read full story here: 🔗 www.careopinion.org.uk/1306407

🎥 Ever wondered how Care Opinion works? In just 2 minutes, learn how stories make their way from sharing your experience to reaching the health and care teams who can use your feedback to improve. We’ve just hit 700,000 stories, each one helping to create better care. 🔗 vimeo.com/215724873

The evidence base for the significance of patient narratives *as an intervention* continues to grow. This 2024 US paper shows that sharing patient stories widely with staff can improve the experiences of future patients. journals.lww.com/hcmrjournal/...

Another recent US study showing how patient stories are used by managers to catalyse improvements in care, while also building morale + motivation. This is exactly what patients want to see. ☺️ journals.lww.com/qmhcjournal/...

Fantastic to see stories coming through on the still very new Care Opinion Canada site ♥️ www.careopinion.ca/99

Here is a lovely birth experience shared about NHS Lanarkshire. By listing everyone who played a role, from the anaesthetist to the consultant, the author highlights how teamwork and compassionate care make a lasting impact on a family’s journey. #UHW Read full story: www.careopinion.org.uk/1309233

"We have both made friends we will always remember from this very difficult part of our lives, making an awful experience much easier to deal with." Lovely feedback for H&W NHS FT www.careopinion.org.uk/1311419

We are thrilled to share the news that we have been shortlisted for the Large Social Enterprise of the Year award at the Social Enterprise Yorkshire and Humber awards 2024. Wish us luck🤞 #SEYHAwards

Heartwarming story to warm us up in this cold weather❄️ Read more about this family's experience at #GRI #MinorInjuries. Hugh’s dedication and kindness made all the difference in their time of need. #NHSGGC 🔗 www.careopinion.org.uk/1309231

An extraordinary story of surgical skill in #Exeter to lift your new year spirits! 😅 www.careopinion.org.uk/1304008

"It is important for me to gather @careopinion.org.uk feedback into our Stroke Programme Board." New blog from Sarah Hudson, H+W Healthcare NHS 👍 www.careopinion.org.uk/blogposts/12...

🔔 On the Eleventh Day of Christmas with @careopinion.org.uk, we’re proud to share reflections from our COO, Miriam, on how our team's support and Care Opinion stories helped inspire the next generation of healthcare professionals. Read more below👇 🔗 www.careopinion.org.uk/info/advent-...

🔔 On the Tenth Day of Christmas with @careopinion.org.uk, we’re celebrating the power of patient stories. Feedback is truly a gift that sparks meaningful change in health & care services. Read more about how listening to patients drives improvements in care. 🔗 www.careopinion.org.uk/info/advent-...

A relative recently shared their gratitude for the #PalliativeCare team and #DistrictNurses at #WesternHealthandSocialCareTrust. Their kindness, professionalism, and emotional support brought comfort and dignity for their Mum during her final days. Read more👉 www.careopinion.org.uk/1298634

🔔 On the Ninth Day of Christmas with @careopinion.org.uk, we’re celebrating innovation in health and care! From finding new ways to gather feedback to celebrating staff, these standout blogs highlight the power of fresh ideas in transforming care. 🔗 www.careopinion.org.uk/info/advent-...

🔔 On the Eighth Day of Christmas with @Care Opinion , we’re celebrating our Star Responders! Now, subscribing organisations can nominate their own Stars for recognition. These individuals go above and beyond in their responses, making a real difference. 🔗 www.careopinion.org.uk/info/advent-...

"Assessing an innovative method to promote learning from patient narratives." So patient feedback on care may be an important resource for #QI ☺️ pubmed.ncbi.nlm.nih.gov/37845082/

Very encouraging to see @abhealthservices.bsky.social getting underway with open patient feedback via Care Opinion #Canada ☺️ www.careopinion.ca/75

Our Sheffield medical students presented their @careopinion.org.uk project reports today. It's always so wonderful hearing what they have learnt from people's stories of care. 💓 #MedEd #FOAMed #MedHums

🔔 On the Sixth Day of Christmas with @careopinion.org.uk, we’re excited to celebrate one of our most heartwarming moments - the introduction of Bear! 🐻 Bear helps children share their health & social care experiences in a safe, supportive & friendly way. 🔗 www.careopinion.org.uk/info/advent-...

🔔It’s the Fourth Day of Christmas with @careopinion.org.uk, focusing on the connections we made in 2024. From empowering voices to bringing people together during our Spring & Autumn Conferences, we’ve been fostering collaboration & amplifying diverse voices. 🔗 www.careopinion.org.uk/info/advent-...

📢 Don’t miss Stuart’s inspiring blog on RDASH’s journey with @careopinion.org.uk From early doubts to achieving incredible milestones (267 stories and counting) his blog highlights the positive changes & heartfelt stories that have come from embracing feedback. www.careopinion.org.uk/blogposts/12...

🔔It’s Day 3 of Christmas with @careopinion.org.uk. Discover how Care Opinion stories are shaping healthcare education from medical students at Imperial & Ulster to emergency care projects in Plymouth, helping to guide the next generation of professionals. 🔗 www.careopinion.org.uk/info/advent-...

❄️Have you spotted the snow on our website? When you hover over the logo and some images, you’ll see a sprinkle of festive cheer! 🎄✨ Visit the @careopinion.org.uk site here: 🔗 www.careopinion.org.uk

Our 12 Days of Christmas Advent Calendar is live today!!! Visit www.careopinion.org.uk/info/advent-... 🎅🎄

On the @careopinion.org.uk advent calendar today... the gift of gratitude. www.careopinion.org.uk/info/advent-...

🔔It’s Day 2 of Christmas with @careopinion.org.uk. In this post, we explore what research reveals about the connection between saying thanks and staff wellbeing, as well as its impact on workplace culture. Want to learn more? Read the full post👇 🔗 www.careopinion.org.uk/info/advent-...

🔔The first day of Christmas with @careopinion.org.uk is now live! Today, we’re excited to share a special highlight - our Impact Report. This report offers a glimpse into the meaningful outcomes that come from people sharing their stories. Read the full post👇 www.careopinion.org.uk/info/advent-...

The 12 Days of Christmas with @careopinion.org.uk begins today!✨ The preview page is now live - head over for a sneak peek at what's coming. Get ready to unwrap a new highlight every day as we count down to the festive season! 🔗 www.careopinion.org.uk/info/advent-...

This story highlights how challenging experiences can drive meaningful learning and improvements. While the author felt unsupported during a routine procedure, the clinic's reply demonstrates their dedication to understanding, reflection & positive change. #Inclusion www.careopinion.org.uk/1285135

How does it feel to start the journey to open online patient feedback in an NHS Trust? Jane Thomas from Herefordshire and Worcestershire Health and Care shares their experience 😊 www.careopinion.org.uk/blogposts/12...

(1) At @careopinion.org.uk, our vision and mission are the heart of everything we do. Our mission is to provide an online platform so that: - people can share honest feedback easily and without fear - stories are directed to wherever they can help make a difference, and (continued in the next post)

Looking forward to speaking at this webinar from the team at H&W Health + Care NHS Trust about how they are using @careopinion.org.uk to learn from patients. Still time to register I think! www.careopinion.org.uk/blogposts/12...

Since April 2024, 7,326 members of the public have shared their feedback on @careopinion.org.uk about NHS Scotland services. These stories have received 8,773 responses from staff, thanking the authors and explaining what they will do with this feedback #PatientFeedback #Learning #Change #Healthcare

Looking forward to reading this paper and seeing what they have to say about @careopinion.bsky.social 😬 www.sciencedirect.com/science/arti...

Moved by this lovely feedback on @careopinion.bsky.social today 💓 www.careopinion.org.uk/1286765

In the Patient Safety Spotlight interview below last year, we spoke to @jamesfm55.bsky.social, Chief Executive of @careopinion.bsky.social, about the value of patient feedback in boosting morale and enabling organisations to make real #patientsafety improvements www.pslhub.org/learn/patien...