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Here’s how the Diversity Equity and Inclusion ( #DEI ) working group at @digitalservice.bund.de makes #Pride visible in the office: With colourful mini-posters listing all Pride and #ChristopherStreetDay events in Berlin and Brandenburg between June and Oktober. (Design: Bianca Seidel)

submitted 8 hours ago • 2 comments

Updated: Our #accessibility page as part of @digitalservice.bund.de’s website now includes some info about our accessibility empathy and testing lab – with an invitation to stop by:

submitted 19 hours ago • 0 comments

The new Federal Ministry for Digital and State Modernisation is real. The building’s sign has remained the same—it still says @bmi.bund.de—but the new press conference wall has already been installed. Their new cafeteria and lounge area also has an extended sofa space for working and meeting.

submitted 2 days ago • 1 comment

How we professionalise #UserResearch at @digitalservice.bund.de: My colleagues Sonja and Anja blogged about our journey in the past 2 years and on what’s next — digitalservice.bund.de/blog/user-re...

submitted 2 days ago • 0 comments

I’m too old for this. Apple is bringing back its Aqua design from the early 2000s. Why?

submitted 2 days ago • 1 comment

1 year of active work on it 2 years of making the case before that Overall, 7 years of engaging around and arguing for a strong #ServiceStandard for the German public sector. I am proud and glad servicestandard.gov.de is there. Public sector design work can be a drag at times. But it’s worth it.

submitted 3 days ago • 1 comment

As a public servant, I write weekly notes to let people see what I do. The Creative Bureaucracy Festival took place again. I co-ran an adjacent international #govDesign workshop on ‘design for policy’ and accompanied the launch of the updated #ServiceStandard. 👋🏻 @weeknotes-bot.bsky.social

submitted 3 days ago • 0 comments

On Friday, we explored different modes of ‘design for #policy’. Throughout the 3-hour workshop with 🇩🇰🇪🇺🇩🇪🇨🇭🇸🇬🇹🇷🇺🇸🇬🇧, we heard from 3 policy teams working at very different levels: @ec.europa.eu — for 449 million people @bmi.bund.de — for 84 million people @camdencouncil.bsky.social — for 210,000 people

submitted 4 days ago • 1 comment

250+ copies of the latest #ServiceGazette found new readers this week. We generously shared them at the Creative Bureaucracy Festival throughout Thursday and the evening #ServiceDesign Drinks Berlin meetup. 📸 I captured this chap from the Berlin city government holding his copy while chatting.

submitted 4 days ago • 0 comments

It feels good to no longer be alone. This week, Arne Petersen, Head of UX Design at @sprind-en.bsky.social, shared their latest work on Germany‘s version of the EU #DigitalIdentity Wallet at #ServiceDesign Drinks Berlin. #DesignLeadership is growing in the German public service—it’s very needed.

submitted 4 days ago • 1 comment

I finally got this great sticker, which I mentioned in conversations with other people before when discussing opposite-to-DOGE approaches. Thank you, @ox.ca!

submitted 6 days ago • 1 comment

The updated #ServiceStandard on the #CBF25 stage: my colleagues Ralf from @bmi.bund.de and Robert from @digitalservice.bund.de sharing the work of the past year via a quiz and share the link to its new home: servicestandard.gov.de

submitted 7 days ago • 0 comments

1 year of work! It’s live: the updated #ServiceStandard is there — with the first version of a brand-new website on the new government domain: servicestandard.gov.de

submitted 7 days ago • 0 comments

“As a community manager you have to be a Kindergartener, look after everyone.” —Chikako Masuda mentioning @imhuyorks.bsky.social at #CBF25 in a discussion with @dominiccampbell.bsky.social and @tamarasrzentic.bsky.social

submitted 7 days ago • 0 comments

For our #design for #policy workshop tomorrow, I’m thinking about building on Sabine Junginger‘s work with some of these question: What do you do now? What do you not do? What are the barriers to doing these things? What might be ways to overcome them?

submitted 7 days ago • 0 comments

Latest piece from the recent #ServiceGazette is published: Ottla Arrigoni from the @ec.europa.eu’s Policy Lab on ‘Designing in, for, with Europe – Public policy design in an evolving union’. 👇🏻 medium.com/the-service-... #CBF25 goers: Pick up your printed copy at Creative Bureaucracy Festival! 🗞️

submitted 7 days ago • 1 comment

‘Protecting our practice’ was the title of the opening talk @karakane-kk.bsky.social and I gave at the Amsterdam User Needs First conference in April. We discussed current events and what the #govDesign community can do not to let things get undone. The recording is now available on YouTube:

submitted 8 days ago • 1 comment

On 17 June, I’ll speak at Google Berlin’s ‘AI #Accessibility Day’. It’s an afternoon event for private sector folks interested in improving their accessibility capability before the EU Act is fully enforced here. My talk’s draft title is ‘Practical accessibility with pizza and partnership’ 🍕 🎟️ 👇🏻

submitted 8 days ago • 0 comments

Update to my little German #GovDesign job board: A working student role in brand design opened up at in-house consultancy PD. In the meantime, we closed our design role at @digitalservice.bund.de. A UX/UI design position at Dataport & a product design role at @sprind-en.bsky.social remain open

submitted 8 days ago • 0 comments

Reminder! 🔔 We’re about to close the sign-up for our Friday #Design for #policy workshop. Currently, we’ve over 30 sign-ups from people from 4 continents. We’ll have various short inputs on different flavours of #policyDesign and workshop things. 🎟️ www.tickettailor.com/events/inter...

submitted 9 days ago • 1 comment

This looks interesting: “The Joy of Citizening: Legislative Theatre Demo Workshop!” – as part of Creative Bureaucracy Festival with @katyrubin.bsky.social and Jon Alexander on Friday morning

submitted 9 days ago • 0 comments

Learning from history, the German government has placed senior data protection officers everywhere, so a data collection and data linking effort like the one currently underway in the U.S. would not be possible in Germany for a while. Their role would have to be severely weakened first.

submitted 10 days ago • 0 comments

Excellent points on regulation and opportunity in this piece on digital sovereignty:

submitted 12 days ago • 0 comments

The new German Federal government launched an immediate funding programme, and our #ServiceStandard work is among the funded items. 🤩 Who would have thought that I would get excited about government funding announcements?

submitted 13 days ago • 1 comment

As a public servant, I write weekly notes to let people see what I do. In working week 161, I actively participated in research. I welcomed a @giz.de delegation from Jordan interested in good public #serviceDesign. I shared how our UCD discipline is structured in a cross-gov’t exchange format.

submitted 13 days ago • 0 comments