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uxdx.com
UXDX USA: 12-14 May, New York UXDX EMEA: 19-21 May, Berlin A cross-functional conference for empowered product teams. Berlin & New York Product | UX | Design | Engineering uxdx.com
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Aligning UX with Customer Success can boost retention by personalizing experiences, proactively solving issues, and fostering collaboration. Great insights on team effort: https://www.uxmatters.com/mt/archives/2025/01/aligning-user-experience-with-customer-success-for-better-retention.php

Big projects don’t have to mean big headaches. Jens Rantil shares how clear goals, structured tasks, and regular communication help teams break down large projects into successful, on-time deliveries. Learn more: https://jensrantil.github.io/posts/large-project-breakup/

Who needs leadership books when you already have the tools? Mrinali adapted UX research techniques to solve leadership challenges; faster & smarter. See how design thinking transformed her approach: https://uxdx.com/session/design-driven-leadership1/

Netflix says success comes from people over process, but does that work at scale? @erova.bsky.social dives into the risks of abandoning structure and why the right process empowers teams. Watch the full talk: https://uxdx.com/session/implementing-product-process-change-in-a-mature-organization1/

AI-driven UX research goes beyond assumptions. By automating research and analysis, designers can understand user behaviors, motivations, and frustrations at scale. Leading to more responsive digital products. Learn more: https://heymarvin.com/resources/ux-analytics-ai/

Transforming Product Process in Mature Organizations: Lessons from @erova.bsky.social. Struggling to implement process change in a mature org? Chris shares how structured artifacts & intentional workflows helped @nm-financial.bsky.social scale product efficiency without killing innovation. [1/8] 🧵

Great story to checkout: https://www.corporate-rebels.com/blog/from-overwhelmed-to-ownership-my-self-management-journey Self-management isn’t just about process. Emma de Blok shares how she moved from overwhelm to ownership in a self-managed org by embracing responsibility and shifting behaviors.

What trends will shape software development in 2025? @brianwald.bsky.social explores AI-driven modernization, integrated platforms, and the rise of DevSecOps. Developers will need to move fast to stay ahead. Full article: https://devops.com/five-trends-that-will-drive-software-development-in-2025/

What if we ran organizations like distributed systems? @industrialempathy.com shares how async workflows, optimistic locking, and database-style transactions can streamline decision-making and efficiency. Full article: https://www.industrialempathy.com/posts/organizations-are-distributed-systems/

Big shifts in #UX require bold ideas. @nytimes.com designers Kristen Dudish & Libby Gery show how identifying tipping points drives creativity and alignment for long-term impact. 🎥 See how they do it: https://uxdx.com/session/transforming-the-new-york-times-empowering-evolution-through-ux1/

Quarterly goals can make or break an engineering team. Too broad? Teams lose focus. Too rigid? No room to adapt. Read more on a framwork that works: https://medium.com/@dilesh_m/how-to-set-effective-quarterly-goals-and-okrs-for-platform-engineering-teams-a-practical-guide-d7c4991a6050

AI is reshaping work, but design leaders will thrive. Why? Because creativity & human insight can’t be automated. How can designers expand their impact? Watch the full talk here: https://uxdx.com/session/design-driven-leadership1/

Should qualitative researchers learn quantitative methods? Brad Orego argues that blending leads to deeper insights; why users behave a certain way + the patterns behind it. Great read: https://greatquestion.co/blog/quant-research-for-qual-researchers?utm_source=uxdx-ny

How do you lead through ambiguity and transformation? Mrinali Kamath shares how applying design-driven leadership helped her navigate Ford’s transformation—while balancing a new leadership role and personal growth. 🧵 #UXLeadership #DesignThinking #Innovation [1/8]

Some say AI will replace UX designers. Others see it as a creative tool. The truth? Kuldeep explores how AI can provide insights & suggest solutions. Worthy read: https://www.uxmatters.com/mt/archives/2024/12/the-ai-augmented-designer-navigating-the-future-of-ux-design.php

Not all UX metrics are created equal. @jmspool.bsky.social shares how choosing the right UX metrics helps connect design improvements to real business success—proving the value of great UX. Read more: https://articles.centercentre.com/how-the-right-ux-metrics-show-game-changing-value/

“Objects hold meaning because humans seek connection.” Pavithra Ramamurthy (@sfdc.bsky.social) reveals how this insight can drive better AI design by fostering empathy and psychological safety. 📽️ Full video: https://uxdx.com/session/motion-for-ai-creating-empathy-in-technology/

Great products aren’t built by following the usual playbook. @johncutle.fish shares unconventional strategies to push past traditional methods and drive real innovation in product development. Challenge your approach: https://cutlefish.substack.com/p/tbm-330-uncommon-sense-playbook

What happens to your research after the report is delivered? If it disappears into thin air, you're missing out on its true impact. Kasey Canlas explains why tracking research is key to driving company-wide change. 🎥 Watch the full talk: https://youtu.be/FQCUUfz85Bk #UXResearch #Collaboration

Scalability isn’t just about growth; it’s about maintaining performance under demand. Check out 8 key strategies, including stateless services, horizontal scaling, and caching, to help systems scale efficiently: https://newsletter.systemdesigncodex.com/p/8-must-know-strategies-to-build-scalable

Great products aren’t built in silos—your whole team should be part of the conversation. At UXDX, we bring product, UX, design, and dev teams together to learn, align, and innovate. Team Offer: Buy 5 tickets for the price of 4! Don't miss this chance to grow together: https://uxdx.com/conferences/

Wordle's brings millions to @nytimes.com each week, but how do you turn that into long-term engagement? Kristen & Libby reveal how they integrated games, building habits and discovery. Watch the full talk: https://uxdx.com/session/transforming-the-new-york-times-empowering-evolution-through-ux1/

Design leaders can’t do it all, but they can empower others. @boagworld.bsky.social says shifting from execution to enablement helps teams scale UX impact through coaching, resources, and strategic guidance. Rethink leadership: https://www.smashingmagazine.com/2024/12/the-design-leader-dilemma/

Struggling to balance user needs, business goals, and creative ambition? @nytimes.com shares how design empowers clarity and drives transformation in a fast-paced, multimedia world. 🧵 Kristen Dudish & Libby Gery explain the UX strategies behind empowering evolution. #UXDesign #Innovation [1/7]

Are you letting data dictate your decisions or using it wisely? Blindly following data can lead to misinterpretation and bias. A data-informed approach ensures insights guide decisions without letting numbers take over. Great read: https://www.antmurphy.me/newsletter/data-informed-not-data-driven

What makes a successful user research strategy? Krish Arora at Marvin outlines key elements: vision, goals, planning, collaboration, and defined processes. Align your team and meet product objectives with this comprehensive guide. Read more: https://heymarvin.com/resources/user-research-strategy/

Is your product roadmap aligned with your company's goals? Anthony from Airtable reveals how automated roadmap alignment highlighted gaps, tracked progress, and delivered unparalleled visibility. Watch the full talk: https://uxdx.com/session/how-to-build-an-ai-powered-product-development-process1/

How do you turn LLMs into effective, autonomous agents? @anthropic.com shares a practical approach: start with simple augmentations like retrieval, tools, and memory, then scale complexity gradually. Great guide for AI developers: https://www.anthropic.com/research/building-effective-agents

Trust in AI starts with user control. Pavithra Ramamurthy (@sfdc.bsky.social) shares why human oversight in AI tools matters and how motion design helps users steer the interaction. Watch her full UXDX USA 2024 talk here: https://uxdx.com/session/motion-for-ai-creating-empathy-in-technology/

Is hybrid work the key more loyal teams? An A/B test at Trip.com showed hybrid work kept productivity steady while increasing job satisfaction and cutting quit rates by 35%. Full story here: https://www.corporate-rebels.com/blog/what-happens-when-you-a-b-test-hybrid-work-the-results-are-fascinating