Gotta love those "we're updating our service agreement" emails, where a company cheerfully tells you how they're streamlining and improving said agreement while listing in dot point all the ways they're now going to screw you over a little bit more than before.
Comments
(12 February, comms minister...) "The proposed changes will enable the ACMA to take direct and immediate enforcement action against telecommunications providers that have breached their obligations to customers under industry codes."
"...yes."