I know there is plenty to discuss and you and Eric have a huge audience. A dramatic reading of the marketing material of technology that didn't age well? I'd listen 🫶
She specifically wanted the kind of ice you get in drinks in many restaurants, the kind that's very easy to crunch down on. So we ended up with a EUHOMY ... I *think* this model:
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https://www.amazon.com/EUHOMY-Countertop-Removable-Auto-Cleaning-Portable/dp/B0C32SGKMJ