I was prob more terse with the rep than I should have been but 1. this entire process was incredibly frustrating and 2. on a day in which I'm literally contacting the police about harassment, I have VERY little patience for people disregarding my clear lack of consent. At least here, I can opt out. - ThreadSky

pronounced-ing.bsky.social • 20 hours ago

I was prob more terse with the rep than I should have been but 1. this entire process was incredibly frustrating and 2. on a day in which I'm literally contacting the police about harassment, I have VERY little patience for people disregarding my clear lack of consent. At least here, I can opt out.

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stephaniepwolf.bsky.social•20 hours ago

You were way more patient than I would have been, or rather will be. I'm getting ready to do that same 😬 and appreciate knowing what to expect.

pronounced-ing.bsky.social•19 hours ago

It took me a LONG time to even get to customer service so ping me if you want any help on that!

jimraff.bsky.social•18 hours ago

Oh no. So sorry about the harassment. I hope you are, and stay safe.

pronounced-ing.bsky.social•16 hours ago

Thank you, I really appreciate it! (I believe I am safe, but I'd like it to stop.)

vinosmax.bsky.social•20 hours ago

I think you were incredibly patient.

pronounced-ing.bsky.social•19 hours ago

It's not their fault and I tried to acknowledge that but ARGH

mariavictoria.bsky.social•19 hours ago

This is terrible AND I am so sorry you are needed to contact police b/c of harassment. I always worry about you! Hope you and your family are safe

pronounced-ing.bsky.social•19 hours ago

You are really kind. Thank you for caring. ❤️

mariavictoria.bsky.social•17 hours ago

Always❤️take care of you

eileen4ever.bsky.social•20 hours ago

Thank you for taking the trouble to do this and to talk about it.

cheyennewriter.bsky.social•19 hours ago

I'm with you.
There comes a point, (usually early on in the convo) where it becomes abundantly clear that they are a "Company Service Rep" and not a "Customer Service Rep."

I let them know that while I'm aware they're just doing their job, their job is designed for them to be profitable not helpful

hoarton.bsky.social•19 hours ago

I felt your frustration but you weren't anywhere near too terse. The agents know what's up.

nicomaramckay.com•20 hours ago

That doesn't read like an actual human responding to you, so I don't think you need to worry about it. It was probably a bot.

pronounced-ing.bsky.social•19 hours ago

I think it was a human but CS reps usually have very strict scripts they have to follow, which essentially forces them to act like bots so maybe the q is moot 🙃

nicomaramckay.com•19 hours ago

Dehumanizing scriots6to the point where it is impossible to tell whether the chat is an actual human or a bot is our reality now, I guess. I hate it.

I'll also likely cancel my Google subscription soon. I don't want any part of it.

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