Time for another Dave Musing video - this one hwo the huperscalers WANT enterprise #CCaaS (and even better #CX) workloads. This video also gets into Google Engagement Suite and UJET.CX. https://buff.ly/3QggBPD
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Needed more voice overs correcting you. :) I personally think that Google missed the boat on partnering with Ujet. They should have expanded their Diaglogflow product and brought more features to it. I also don't like how Google is both trying to remain agnostic and pick a winner at the same time.
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