I am sorry you lost money! I’ve also made that mistake more than once. I still would rather sit in a train than fly and some of the deals are amazing. Vienna to Gdansk for €30!
Fully agree, I'm not aware of any other rail company with such a stupid two-step process neither. Why is there a need at all to "activate" the ticket you already paid for? I often buy ÖBB tickets long before traveling and it's always a pain to remember shortly before the journey to download the PDF.
If you Have the app and are traveling within Austria. You don’t need the PDF. It’s when you travel from Austria to eastern European countries that you need to save the pdf in your calendar
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