Today I get a message that my complaint has been resolved, I call in to find out, they say that since I did have insurance for 20 days (even though earlier they’d agreed that I hadn’t) they can’t/won’t cancel it.
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The Pennie rep is sympathetic, and after I tell her what a disaster Pennie has been in terms of paperwork (they had also signed me up for financial assistance that I simultaneously do and don’t qualify for, that I didn’t want, and will end up on the hook for)
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Also Blue Cross Omar and Pennie Mariela, you’re bright cogs in a dismal machine and I hope you both have a fantastic weekend.