Jon Worth, international rail researcher, said: “I find it hard to draw any conclusions from this T&E rail report, as the criteria for the ranking strike me as arbitrary. That Italy and Switzerland are good we know. But Eurostar is obviously not the worst. So take this ranking with a pinch of salt”
Comments
The report omits one important measure of quality: Service frequency. And there NS certainly leads. A train every 10 minutes that is occasionally late is far more useful than a punctual once a day train.