People who haven't actually been accountable for moderating a community of millions of users, or dealt with reporting to NCMEC (rip) for csam, or had to consider the mental & psychological health of a content moderation team dealing with abuse reports should probably defer to those who have. - ThreadSky

anildash.com • 11 days ago

People who haven't actually been accountable for moderating a community of millions of users, or dealt with reporting to NCMEC (rip) for csam, or had to consider the mental & psychological health of a content moderation team dealing with abuse reports should probably defer to those who have.

Reposted from rahaeli

everyone replying to this post needs to log the fuck off and touch grass. Machine learning was a part of T&S for decades before you ever heard the term "generative AI". If you've ever complained about "all the bots on Bluesky, they should do something", the "something" you're asking for is ML.

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grimalkina.bsky.social•11 days ago

Some of the biggest "psychology in tech" projects I was ever pitched and refused to engage with was all about content moderation teams because I could not see a solution and psychological interventions felt like a band-aid, or worse an excuse, against solving how those teams were doing

grimalkina.bsky.social•11 days ago

People reply to stuff like this and say "well have humans do it and then just pay them for it" are making several enormous dehumanizing errors, first of which is acting like any amount of money will "just solve" what is a large-scale chronic traumatizing experience being exposed to content like this

drnotta.bsky.social•11 days ago

Yep, some people do remember when we weren't allowed to post the name of the Prime Minister of Japan because of the English cussword contained within the Roman alphabet transliteration of his name.

friendo.bsky.social•11 days ago

you dont have to have a community of millions of users thats something you chose, for whatever reason

anildash.com•11 days ago

that is true! not sure how that's relevant here, on this community site with millions of users that we're both on, though

friendo.bsky.social•11 days ago

because youre telling people who arent getting rich or attempting to off of communities of millions of people to shut up and defer to those who are

betsythemuffin.bsky.social•11 days ago

Whether community sites have millions of people is up to those people, very directly. If you'd prefer Mastodon's problems to Bluesky's I can point you at some open servers.

anildash.com•11 days ago

No, I'm saying that communities with millions of users exist, so they should be as safe as they can be, and not enable child predators whenever possible. If you'd like them to stop existing, you shouldn't be on them. If you acknowledge that they exist, how should they prevent abuse?

friendo.bsky.social•11 days ago

if you want to address that im sure itd be edifying but telling people to they should just defer to those who are trying to squeeze a fortune out of the trauma their trust and safety teams are taking is pretty dubious, as is the idea that me getting off here would somehow solve the problem

joepoulin.bsky.social•11 days ago

Wait, you think Rahaeli is getting rich off her fanfic website?

Give us a second while all of Bluesky chuckles over that, okay?

anildash.com•11 days ago

The person i quoted at the start of this thread has been running an open source, advertising-free, zero surveillance, deeply ethical, community led, queer run social network for two decades.

peterswimm.com•11 days ago

I think this is more attributable to the complete lack of trust people have in big tech brands getting behind something versus a criticism of the organization’s bonfires.

anildash.com•11 days ago

i think that's understandable. but one of the challenges here is the hardest, most brutal parts of making platforms safe are necessarily largely invisible, so people have knee-jerk reactions to their feelings about (of course) AI but don't know how thankless dealing with the nightmares can be.

peterswimm.com•11 days ago

Absolutely - from what I understand about the bonafides of the roost folks my hope is that they understand the feedback is largely a consequence of the positions taken by their patrons and excellence in execution is going to be the best revenge.

paulmwatson.com•11 days ago

And longevity. We’re very tired of the patrons changing with the wind. All those patrons have laid off teams and changed trust and safety policies. It’s not free to use free tools however well intentioned.

orionjack.bsky.social•11 days ago

Downside to companies, media referring to everything as “AI”.

More getting lumped in with that every day, even basic programming.

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