Netflix’s claims about how many times a given film has been viewed, it turns out, are a complete fabrication. They quite literally add up all the partial viewing time including seconds something has been autoplayed and then divide by the length of the film.
https://www.nplusonemag.com/issue-49/essays/casual-viewing/
https://www.nplusonemag.com/issue-49/essays/casual-viewing/
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Externally they'll boast whatever number tells the best story while silently tracking more genuine statistics for their own data science.
Exorbitant lengths to pad their numbers...
https://www.nplusonemag.com/issue-49/essays/casual-viewing/
btw, thanks for sharing that paper, it's fantastically insightful.