Bots in CX: A Love-Hate Relationship
Consumers dislike bots, businesses like them. Regardless, good CX means using them properly and educating customers on why they should use them.
#AI #custserv #tech #CX
Consumers dislike bots, businesses like them. Regardless, good CX means using them properly and educating customers on why they should use them.
#AI #custserv #tech #CX
Comments