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pfgregg.bsky.social
Austin based. CX, Tech and AI focused. Into travel, photography, live music. Huge geek and foodie.
28 posts 160 followers 153 following
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Posts 21 Comments 9

Decent primer from HBR. Lot of noise in this space with some promise but a lot of confusion on use cases and what is needed to execute,. What Is Agentic AI, and How Will It Change Work? https://buff.ly/3ZVbvNf

submitted 62 days ago • 0 comments

Day 9: In honor of the reopening of Notre Dame. One of my fave pics I took there before the fire. Gorgeous inside #paris #travel #traveladdict #travelphotography #travels

submitted 74 days ago • 0 comments

Day 8: In honor of the reopening of Notre Dame. The famous stained glass. Truly incredible. [from a prior trip before the fire] #paris #travel #traveladdict #travelphotography #travels

submitted 75 days ago • 0 comments

Day 7: In honor of the reopening of Notre Dame. The details and stained glass is stunning #paris #travel #traveladdict #travelphotography #travels

submitted 76 days ago • 0 comments

Day 6: In honor of the reopening of Notre Dame. This portion of the cathedral was completely destroyed in the fire. #paris #travel #traveladdict #travelphotography #travels

submitted 77 days ago • 0 comments

Day 5: In honor of the reopening of Notre Dame, will be posting a photo a day from a prior trip. So amazed at the work they have done to bring this beautiful cathedral back. #paris #travel #traveladdict #travelphotography

submitted 78 days ago • 0 comments

Day 4: In honor of the reopening of Notre Dame, will be posting a photo a day from a prior trip. So amazed at the work they have done to bring this beautiful cathedral back. #paris #travel #traveladdict #travelphotography

submitted 79 days ago • 0 comments

Much of the business model is around profits and share price and often over care. Hoping this movement isn't a flash in the pan that goes away and meaningful change can come. We've seen outrage not create action. Will see. www.cnbc.com/2024/12/11/h...

submitted 80 days ago • 0 comments

Day 3: In honor of the reopening of Notre Dame, will be posting a photo a day from a prior trip. So amazed at the work they have done to bring this beautiful cathedral back. #paris #travel #traveladdict #travelphotography

submitted 81 days ago • 0 comments

In honor of Notre Dame reopening after the fire - posting a pic a day for a week from a prior trip.

submitted 82 days ago • 0 comments

Backlash works BCBS calls off the assinine anesthesia cut off. www.axios.com/2024/12/05/b...

submitted 87 days ago • 0 comments

Huge emerging play and growing use cases. A number of companies like MS arent mentioned here, but this takes Gen AI to next level. Definitely some risk here, but proper use cases and data and controls - can be powerful. How AI agents will transform the future of work

submitted 88 days ago • 0 comments

Anyone wanting to cut this is foolish. There is actually a surplus, which will likely be needed for COL adjustments. Cutting programs funded directly by YOUR money - putting millions at risk. Nope! Social Security Does Not Add Debt

submitted 98 days ago • 0 comments

Reminder: Social Security does NOT add to the national debt. Anyone suggesting cutting Social Security to solve our debt is lying to you to take from you.

submitted 99 days ago • 13 comments

submitted 99 days ago • 913 comments

Solid research from Bain - net of it is - "Customer First" Many are looking at use cases, but it should ALWAYS be with the customer in mind and improving experience. Generative AI’s Potential to Improve Customer Experience

submitted 98 days ago • 0 comments

Oh boy. 2'fer with Dr Oz and now this. No education experience and my spouse is a teacher Lovely www.cnn.com/2024/11/19/p...

submitted 103 days ago • 0 comments

Bots in CX: A Love-Hate Relationship Consumers dislike bots, businesses like them. Regardless, good CX means using them properly and educating customers on why they should use them. #AI #custserv #tech #CX

submitted 103 days ago • 0 comments

They are quite good at this. ‘Good experience builds loyalty’: Chewy’s CEO on meeting customer demand #cx #custserv #leadership www.fastcompany.com/91227459/goo...

submitted 105 days ago • 0 comments

The next massive upgrade to ChatGPT is coming in January | Digital Trends OpenAI is set to launch a new AI agent in January, code-named Operator, that will enable ChatGPT to take action on the user’s behalf.

submitted 108 days ago • 1 comment

No huge surprise here. Will be interesting to see how this all plays out in the coming months. futurism.com/the-byte/twi...

submitted 108 days ago • 0 comments