Mine is that four stars is a good review and designing your review system so that anything less than five stars is a disaster makes it completely worthless.
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3 Stars is average! It was fine! You did the job and I got the thing! The interaction was as expected! It was definitionally average! I know it’s in the employee handbook that StoreMart employees provide exceptional service but that’s not how it works!
That's a good point. The other day I read a book that was as bad as it could have been without me just giving up on it and I was like "this was awful, actively bad, three stars."
I'm happy to review, but my problem for example with a taxi is that "we arrived on time alive" is the expected level, so five star. Anything above I can't review, because see all the other comments above.
If you really want my feedback, have the manager give me a phone call and talk to me. Interesting how my feedback is only valuable when I’m the one doing all the work.
Like I understand that the system does in fact act like the world is ending if you get a less than 5 star review, so I'm not going to fuck someone over by giving them a 3 star review, I just won't leave one at all. But like. 3 is fine! 4 is good! What the fuck does any of this mean anymore!
Exactly! I want to be able to review a book and say all the things I liked about it and give it four stars because it's good but not a classic, but doing that will mean that book will be hidden from other people who would enjoy it, so I either have to give it five stars or not review it...
Got car serviced-mentioned on survey it took 15 minutes to find my car because they didn’t mention it was in a lot across the street they’ve never used before. Got a frantic email the next day asking me to please “rescore the survey” so they wouldn’t get in trouble. Now I just don’t do them at all.
Throwback to that time I got an angry message from an AirBnB host demanding to know why I left them a 4 star review and how it was really just a slap in the face. She deleted my review completely rather than let it stay on that property.
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I walked in and bought a Gatorade and left. It went the exact way that experience has gone a hundred other times in my life. Leave me the fuck alone.
Good intent, seems sincere. 4 out of 5.
On my own ten-point scale, there are only to tens, but I can recommend hundreds of titles worth seeing.
Thefuckouttahere
“What if I don’t like it?”
“That’s what Good is for.”
5* are worthless; 1* shows a beef with the brand/courier etc.
3* are useful if 4* proves uncertain.
I don’t understand anyone giving 2*