As the inaugural semester of teaching "Introduction to Trust and Safety" at Johns Hopkins School of Advanced International Studies (SAIS) comes to a close, I’m reflecting on what an incredible journey it has been to develop this course from scratch.
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I want to take a moment to express my heartfelt gratitude to the incredible guest speakers who brought their expertise into my classroom this semester, helping SAIS students connect theory, readings, and news headlines with real-world practice.
Kaitlin Sullivan and Micaela Bullard for sharing their knowledge and experiences as we dove into content moderation policy development, scaling and globalization challenges, and the practice of doing moderation work itself. They truly humanized the work and the difficult tradeoffs they grapple with
@qjurecic.bsky.social and Deniz Houston for discussing the legal and regulatory frameworks shaping this field, helping us unpack everything from Section 230 to GDPR to DSA, and ways in which each of these areas may or may not be misunderstood and mishandled.
@rosejackson.bsky.social for an engaging session on trust and safety challenges on gaming platforms and for reflecting on work with @dfrlab.bsky.social and the Task Force for a Trustworthy Future Web at the @atlanticcouncil.bsky.social
@katieharbath.bsky.social for leading a fantastic table-top exercise on election-related trust and safety scenarios, preparing students to think critically and to panic responsibly.
Glen Wise for providing insights into building trust and safety teams and companies like Cinder, with a look into the technical side of building tooling for moderation work and reflecting on how the field has changed across the spectrum from marketplaces and gaming to dating and social platforms.
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