benholliday.com - Profile | ThreadSky | a Reddit-style client for Bluesky

Bit late to this, but here’s my thoughts on Mission driven Government, and how we can get there when we are not structured around services. www.cathydutton.co.uk/posts/missio...

submitted 3 days ago • 0 comments

Now hosted at 18F.org, the archive of guides and resources! 18f.org/guides/ De-risking procurement, design methods, accessibility, agile, and more…

submitted 3 days ago • 2 comments

Picard management tip: Give your crew the best technology available and you'll be amazed what they can do for your enterprise.

submitted 3 days ago • 1 comment

Tried to gather some thoughts about the “deletion” of 18F. Bottom line: None of this is about efficiency. We’ve known it for weeks and it’s plain as day. They’re simply removing any barrier to privatization, oligopoly, and plutocracy. hillary.medium.com/deleting-18f...

submitted 4 days ago • 2 comments

More important than ever, taking some time to disconnect from the rest of the world for a few hours #UKLakeDistrict

submitted 4 days ago • 1 comment

Ben Holliday spoke at our very first conference and is now back for our 10th edition! @benholliday.com is a design leader with 25 years experience in design and digital, he works with teams to support the transformation of organisations and services. Join Ben: https://uxscotland.net/tickets

submitted 6 days ago • 1 comment

From todays Times - but surely the unspoken part of this is that ‘the 8am phone scramble’ to get a GP appointment is a way that actually helps GPs limit or have have some control over current unmeetable levels of demand they face every day

submitted 6 days ago • 4 comments

Today's NHS story... I've been waiting 4 months for an important ENT consultation, only to get a phone call 10 minutes before it was due to start to say no one had realised the consultant was on leave today. Some poor person is now having to cancel a full afternoon of appointments!

submitted 6 days ago • 2 comments

One of my favourite type of work days, in person, working with smart people on some tricky service and design strategy challenges. Also, in one of my favourite places to visit (answer in the alt text if you don’t know)

submitted 7 days ago • 0 comments

I’ve quietly been getting on with writing on my blog more regularly this year. No fanfare, just writing for the sake of thinking and learning - lots of being willing to share first drafts and early thoughts in the open again

submitted 8 days ago • 2 comments

I love this but hope they release it on vinyl as an artefact I can use in class/art statement…

submitted 9 days ago • 1 comment

A new blog post for a new week. I’ve shared some thoughts about AI content summaries and the importance of understanding context #contentdesign benholliday.com/2025/02/24/a...

submitted 10 days ago • 1 comment

Google, Microsoft, and Meta's increasing use of data centers has resulted in increased air pollution from extensive fossil fuel energy consumption and associated public health costs related to treating cancers, asthma, and other similar issues, valued at over $5.4 billion in the past five years.

submitted 10 days ago • 25 comments

I needed this today. We’re finally getting some better weather in the Lakes #breathe

submitted 11 days ago • 0 comments

Three interesting pieces on the consequences of datafication in the Guardian today. On what we do and don't learn from the quantified self www.theguardian.com/lifeandstyle...

submitted 11 days ago • 2 comments

If you want a timeline cleanse, check out this gene therapy cure for a rare form of childhood blindness, brought to you by the @ucleye.bsky.social lab I spent a decade with! www.theguardian.com/society/2025...

submitted 13 days ago • 1 comment

I curate a monthly newsletter about AI - here’s February’s 👇🏻 aixinsights.substack.com/p/february-r...

submitted 13 days ago • 1 comment

Really enjoyed this post - the importance of white space in design - including organisations

submitted 13 days ago • 0 comments

I’ve been following DOGE with a real sense of shock from the UK. This is a good article - how understanding the relationship between policy, modern services and technology is crucial, and what is technology a means to? www.techpolicy.press/doge-underst...

submitted 14 days ago • 2 comments

Remember, people are disabled by bad assumptions, design, code, architecture, content, processes, policies, go governance, attitudes and biases, to name a few. So before you say accessibility is done FOR disabilities, recognise it’s our decisions that disable our users.

submitted 20 days ago • 3 comments

It tells you something about digital maturity when a service regularly sends reminder emails/texts that say something like “Our apologies if you’ve already booked / had your appointment. Please ignore this message.”

submitted 22 days ago • 0 comments

In my 35 years in #mentalhealth poor #housing or a lack of has always been the thing that causes significant and enduring harm. Supported accommodation that is safe and close to one’s community is too hard to find. This is an important piece of research 👇🏼 www.theguardian.com/society/2025...

submitted 23 days ago • 0 comments

Wrestled my thoughts on AI into some form of cogent shape and here they are. What have I missed? Am I being naive or just sceptical enough? Would love your feedback. neilojwilliams.net/my-position-...

submitted 25 days ago • 3 comments

Imagine a revolutionary method of transport which offers so many benefits but where the appropriate level of safety and vehicle maintenance is decided by Californian tech investors who are seeking rapid financial growth. Let’s talk about Lime in London! www.londoncentric.media/p/lime-ebike...

submitted 25 days ago • 39 comments

Praised, then razed: why is UK’s best building of 1996 being demolished?

submitted 25 days ago • 5 comments

The "messy middle" of change: gap in the change process between intent/ambition & the ability of a system/org/team to make progress. Without methods to motivate people to work towards something new, we may never get past it. benholliday.com/2025/01/28/t... @benholliday.com. Graphics:Tash Willcocks

submitted 26 days ago • 0 comments

It always pays to check your sources …https://www.bbc.co.uk/news/articles/cx2j15r1g09o

submitted 26 days ago • 0 comments

“Elon Musk admitted to his biographer that the reason the Hyperloop was announced—even though he had no intention of pursuing it—was to try to disrupt the California high-speed rail project to get in the way of that actually succeeding.” — @parismarx.com in @gizmodo.com

submitted 38 days ago • 11 comments

Less about living in office, but recognising how many people working in London spend nights in Premier Inns or similar hotels every week while living in other parts of the country - I’ve always felt there’s got to be a better alternative to this

submitted 27 days ago • 6 comments

👏 “After one year of the zone, nitrogen dioxide from traffic was lower, GP visits for respiratory illnesses were down by 25% and those for heart problems decreased by 24%”

submitted 27 days ago • 18 comments

In other news, really pleased to be confirmed to speak at UX Scotland this summer in Edinburgh - I last spoke at the very first of these conferences back in 2013 uxscotland.net/2025-speakers

submitted 29 days ago • 0 comments

The ‘Leading modern public services’ programme has kicked off in North Wales today! 🎉 We’re so pleased to have 16 individuals join us for our leadership training programme from 8 organisations. We can’t wait to get started! Find out more about the programme on our website 👉 shorturl.at/tHWZN

submitted 30 days ago • 1 comment