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geoffroberts.bsky.social
Co-founder of Outseta. Bluesky and green SaaS. www.outseta.com
283 posts 3,318 followers 706 following
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Posts 22 Comments 28

First day in Barbados—home for the next month.

submitted 11 hours ago • 4 comments

Is there anything that you're doing in your business, out of personal preference, even though you know you'll be less successful as a result?

submitted 3 days ago • 3 comments

President Zelenskyy has been one of the greatest leaders of our time, guiding Ukraine through the darkest period of its recent history, rising up to Russia’s unwarranted aggression, being an inspiration to the Ukrainian people and ensuring that Ukraine’s voice is heard on the world stage.

submitted 4 days ago • 2878 comments

I was electrocuted, beaten, stabbed in the leg and starved after being captured while defending my home and family in Mariupol. We held back Putin’s invasion for several weeks while Russia slaughtered over 25,000 predominantly Russian speaking Ukrainians including women and children.

submitted 5 days ago • 745 comments

Klarna was the company that went all-on replacing customer support with an AI bot and went on to brag about the cost savings. Now they are reversing course. Easy to see more companies blindly replacing quality customer support with a worse AI implementation will follow...

submitted 4 days ago • 11 comments

I think it's more important than ever that we make the world more uncomfortable for jerks. One asshole at a time. geoffrobertswrites.com/jerks

submitted 5 days ago • 1 comment

Took @outseta.com's Partner Program private—it's now application only. Affiliate Deals / Coupon sites are no longer permitted. Even with all the appropriate controls it's just not worth the time to police the issues that come with making the program publicly accessible. www.outseta.com/partners

submitted 5 days ago • 0 comments

Keep up the hype and stupid squabbles about tools. We'll keep adding value.

submitted 6 days ago • 0 comments

basedfob.substack.com/p/big-tech-h... is a long post with a WILD story, but... kinda worth it. "When people and corporations told us that they would disrupt industry, did any of us ask what would happen after that disruption? Would anyone actually take possession and be held responsible?"

submitted 7 days ago • 3 comments

We are not perfect, in North America we have done things which led to a lot of pain & soul searching but this THIS makes me proud Diversity is not anti-merit. You can hold people to exceptionally high standards & still be inclusive. You can't guarantee outcomes but should open opportunity to all!

submitted 10 days ago • 1 comment

Google's flight price guarantee for flights departing the US is one of the greatest, most unheralded feature releases of all-time. You can book anytime and if the price of the flight drops, they pay you the difference.

submitted 10 days ago • 1 comment

I finally found the perfect accountability partner... She's called "Payroll."

submitted 11 days ago • 1 comment

The most important skill in start-ups is prioritization. I'm not even sure there's a #2 worth mention.

submitted 12 days ago • 1 comment

My hot take, poorly researched: Marketers who believe in their brands don't feel the need to put a CTA on every.freaking.thing the company does, why? Because they believe that if the quality of what they put out is good enough that customers will remember their brand when it is decision time.

submitted 12 days ago • 0 comments

I've never thought of myself as a "Product Guy".... But for the last 8 years, a major part of my job has been product management. Here's what I've learned about product management through my experience of building @outseta.com. www.outseta.com/posts/12-pro...

submitted 12 days ago • 0 comments

It's really simple—Patrick Mahomes can't win when he knows Tom Brady is watching him. Friendly reminder that when you want to teach your kids about the 🐐, there's a right way to do it. I'm the author of the all-time bestselling children's book that teaches Tom. www.amazon.com/Tale-Tom-Geo...

submitted 13 days ago • 0 comments

Incredible performance by the Eagles. Yankees lose the World Series. Chiefs lose the Super Bowl. At least the powers that be are still watching sports.

submitted 14 days ago • 0 comments

With AI coding tools you now know basic English. Problem is, that successful SaaS business you want to build requires something much closer to writing a bestselling novel.

submitted 14 days ago • 0 comments

Smart Bear would have failed had I not listened to what customers were really saying. And almost always they were saying it via tech support, not via interviews, not via reviews, not via feature-submission forms. Support == product development

submitted 16 days ago • 1 comment

Incredibly moving Justin Trudeau remarks: "We have fought and died alongside you....During your darkest hours...we were always there. Standing with you, grieving with you, the American people....Canadians are a little perplexed as to why our closest friends and neighbors are choosing to target us."

submitted 22 days ago • 707 comments

My family has been semi-nomadic for almost a decade now, but tomorrow we leave the US for the first time on a one-way ticket. We'll be living in: Barbados Nairn, Scotland Martina Franca, Italy Alpe de Siusi, Italy Asturias, Spain Galacia, Spain Cyclades, Greece geoffrobertswrites.com/adios-amigos

submitted 23 days ago • 8 comments

30 Million users! Congrats, Bluesky!

submitted 26 days ago • 461 comments