Well that’s Staysure Travel Insurance sacked. Try and rip me off with a 34% increase in my premium and bye bye. I don’t NEED you, and if I can’t be bothered to find a replacement, I’ll just stay at home, so everyone loses. Well done👏👏
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They refused to pay out for an abandoned holiday when my mum’s passport was stolen because “failure to present travel documents” was apparently her fault
My mother had a similar response from a bank about use of her cards after her handbag was stolen from a locked car. She wrote a firm letter to the chief executive of the bank and received a grovelling apology. It’s often worth doing
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