And if they ask you to do it in a voice call or video call, send a follow up email reading "My understanding per our call is that I am directed by you to do the following: XYZ . Please confirm that this is what you are ordering me to do."

Not in writing? Not an order.
Reposted from Cathy W
"would you please put that in writing" is how you pull off insubordination without actually being insubordinate. Very useful when you are getting sketchy (whatever 'sketchy' might mean) instructions from someone who might not want to take responsibility for it later.

signed, a former union steward.

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