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beuc.eu
We represent 44 independent national consumer organisations in Brussels and defend the interests of European consumers.
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🇩🇰 announces that marketing of unhealthy food to children under 15 will be banned 🍟🤳 🏆Big consumer win that will ensure better protection of our children from persuasive unhealthy food marketing including by influencers. 👏 to our member @forbrugerraadet.bsky.social www.dr.dk/nyheder/indl...

👏 New EU funding from 2026 to address transport poverty. Can be used by EU countries for e.g. social leasing of electric vehicles 🚗 or to improve public transport 🚆

What's it like to own a heat pump 🤔? Our member @ufcquechoisir.bsky.social asked consumers in 🇫🇷 to see what they thought. Their response? Most consumers were satisfied, but their experience highlighted the importance of proper installation and set-up 🪛⚙️ Read more 👇

Is Meta breaking the LAW with its plan to train its AI models using people's personal data? Our 🇳🇴 member Forbrukerradet has written to Meta arguing that it is. Big development! The pressure is increasing on Meta as more organisations raise their voice against its plans...

BEUC's @arcapde.bsky.social on @luminategroup.bsky.social's panel “Enforcing EU's Digital Regulations in Court” at #CPDP2025: litigation is a necessary, and increasingly vital, part of making tech regulation work for consumers. Without it, we risk having rights on paper, but no justice in practice.

At #CPDP2025, Maryant Fernández, BEUC’s Head of Digital, is discussing how platforms are designed to hook, & why we need a Digital Fairness Act. Dark patterns are harmful. Unfair commercial practices online cost us 8billion/year, when 38% of people are concerned about being able to pay their bills.

This week, BEUC members from across Europe met up in Brussels for our annual General Assembly. It was a special one, with the re-election of BEUC President, election of our new Vice-President and executive board. Read a word from our President: www.beuc.eu/news/beuc-re...

The 🇪🇺 Commission made proposals today to simplify rules for companies and reform the EU Single Market. We argue that easing rules can benefit companies and consumers alike, but such plans should keep GDPR and on-product labelling strong. Our press release: www.beuc.eu/press-releas...

We're at @cpdpconferences.bsky.social! BEUC's Urs Buscke is moderating our panel "Towards the Digital Fairness Act: How to Better Protect People from Harmful Commercial Practices Online". Our discussion is going to focus on a #DigitalFairnessAct that works for end users and businesses.

BEUC & 16 members have filed a complaint with the @EU_Commission& the European Network of Consumer Protection Authorities calling for a full investigation into airlines’ abusive hand baggage practices 🧳✈️ www.beuc.eu/fly-light-pa... #FlyLightPayHeavy

Over 10 million parcels enter the EU everyday. At the moment, customs agents are not properly equipped to check all of them. Are appropriate measures in place to reduce significantly the number of unsafe products entering the EU? Hear more from BEUC's @arcapde.bsky.social on the BBC (4'26).

Join us, Eurochambres, SMEunited, & the EU Commission's DG JUST on Thursday 22 May for an online session of our programme Consumer Law Ready to explore how empowering SMEs with consumer law knowledge drives both compliance and competitiveness. Register now: events.teams.microsoft.com/event/02eb21...

Save the date: 12 June 🗓️ We're organising a panel at EU Sustainable Energy Week #EUSEW2025 with @boelleu.bsky.social. The topic? Energy for citizens: understanding what consumers truly need from a rapidly changing energy system 💡 More info and register 👉 www.beuc.eu/events/eu-su...

🌱The future CAP is on the table today at the European Board of Agriculture and Food. BEUC will share new consumer insights from its latest survey on consumer attitudes. Want to know more? Here's a snippet of what consumers want 🎥

The UK & EU are key trading partners, & that relationship matters to consumers on both sides. Choices, rights & protections consumers enjoy are shaped by how 🇪🇺 🇬🇧 work together. Cooperation can address shared challenges & boost consumer confidence, driving demand, growth, and competitiveness.

On Monday, the EU and the UK will hold a high level summit. It is time to reinforce our relationship, and to tackle common problems faced by consumers on both sides, including unsafe products sold online, payment fraud, high food prices, and lack of cross-border redress.

Well, well...A Berlin court has found that Google's request for user consent when users open a Google account, which involves collecting their personal data for over 70 services, is ‼️INVALID ‼️ www.vzbv.de/urteile/date...

What do consumers in 🇪🇺 think about U.S. tariffs? A surveys by our members Altroconsumo, OCU, and Test Achats/Test aankoop reveal strong opinions. Here's what we learned 👇 www.euroconsumers.org/wp-content/u...

Today, our 🇧🇪member Testachats is suing Ryanair for charging hand baggage of a reasonable size and weight. After a179M€ penalty in Spain last year, these actions show the need to introduce clear rules in the ongoing revision of the Air Pax Regulation. www.youtube.com/watch?v=x_QW...

As our Slovenian 🇸🇮 member @zps.si points out, new EU rules coming on 20 June will mean smartphones and tablets will soon become longer-lasting and more repairable 👇

Our new report on consumers’ priorities for the next EU Common Agricultural Policy is out! Check out the main takeaways 👇 Read the full report: www.beuc.eu/reports/comm...

Next week, discussions at the 🇪🇺 Council will determine the future of ✈️passenger rights. Some key rights are at stake. BEUC and 4 EU organisations call on member states to uphold high protection standards. Our full position 👇 www.beuc.eu/sites/defaul...

BEUC's @arcapde.bsky.social will speak at the upcoming Eurelectric #PowerSummit25. The session will focus on what progress has been made since the energy crisis with regards to consumer engagement & empowerment in the energy transition. More info: powersummit2025.eurelectric.org/programme/

What has 2024 meant to us? It's been a year of change - inside and outside BEUC. We had new Director General, a more diverse political landscape, new consumer-friendly rules, we launched new enforcement actions, produced new consumer data, and more. Explore our annual report: annualreport.beuc.eu

At an @eesc.bsky.social hearing this PM, our colleague @fhortalforonda.bsky.social will call for more EU action on online marketplaces, including liability for online marketplaces when dangerous products are on sale, customs reform & enforcement of the recent Product Safety Regulation.

🇪🇺 and 🇬🇧 consumers are facing shared challenges: from scams and unsafe products to high food prices and travel disruptions. BEUC, the @consumercouncilni.bsky.social, and Which? are publishing joint proposals to strengthen consumer cooperation for the 19/05 EU–UK Summit. www.beuc.eu/position-pap...

Good news for consumers' energy bills 👇

"With over 12 million parcels entering the 🇪🇺 every day, it's unrealistic to expect customs to act as the last line of defense." Online marketplaces must be accountable for the safety & compliance of products they sell to European consumers. More from @arcapde.bsky.social ⤵️ www.dw.com/en/china-tem...

Our Head of International @leaauffret.bsky.social & our 🇵🇱 member Federacja Konsumentów will be speaking with @eurogroupforanimals.org about why animal welfare import requirements are a win-win for animals and consumers. Join the discussion on 13 May: www.eurogroupforanimals.org/events/anima...

The #EUAgriVision lacks food on its menu 🍴 Agriculture is a cornerstone of the EU market and should consider the whole supply chain to respond to consumer food needs and demands. Here is a snippet of what BEUC think policymakers could achieve with a bolder vision 👇 www.beuc.eu/press-releas...

👨‍🌾🤝🍽️The demand and supply sides of the agri-food system are interdependent. Action is required on both sides to enable an agroecological transition in the EU. It's time to do away with siloed policymaking leading to policy incoherence and instead to #ThinkFoodSystems! #EUAgriVision

The EU Vision for Agriculture and Food has too many blind spots. A #FoodSystems lens sees the whole picture and maximises our ability to achieve multiple goals, from decent livelihoods for farmers and fishers to affordable healthy diets for people on a thriving 🌍 #ThinkFoodSystems #EUAgriVision

A 100% recycling rate will never be reached. We welcome Coca-Coca's move to improve its labels, 1,5 year after we denounced greenwashing by plastic bottle producers. We call on authorities to keep their efforts with Coca-Cola & others to stop misleading claims. Our reaction: beuc.eu/press-releas...

New EU rules coming very soon will mean that your next smartphone will be longer-lasting & easier to repair 📱🔧 Here's how 👇

Unsafe products from platforms like Temu are flooding the EU via small parcels. This morning on the BBC radio 4, our DG @arcapde.bsky.social called for urgent action: customs can't be the only line of defence. Online marketplaces must be held accountable. From 01:19:50 ⤵️🎧