steveofmcleod.com
“You are a success if you get up in the morning and get to bed at night and in between you do what you want to.”
Kiwi living in Barcelona.
I run Feature Upvote: featureupvote.com
208 posts
1,249 followers
166 following
Regular Contributor
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These days I stick to conferences I can get to quickly and easily. No jet lag, no long and expensive journey.
That is, one direct flight, max of ~2 hours total flight time. And a high-frequency route to ensure I can get back to my family as soon as possible.
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I’m not going to publicly like this…but, yeah, it’s true!
Conversely, it sucks when you hire a really good person, and then they move on for whatever reason that can’t be helped.
There’s been the odd person over the years I’d hire back on in a heartbeat, if the opportunity arose.
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9/ Listen to the full interview with @jeremybearson.bsky.social here—there are even more golden nuggets in there!
featureupvote.com/thecommunity...
#CommunityManagement #GameDev #GameDevPodcast
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8/ Handling quiet periods can be tough for a CM. When there’s no major news, it can feel frustrating not to share updates, even if there’s always behind-the-scenes work happening. But when announcements finally drop, delivering them to an eager community can be incredibly rewarding.
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7/ The CM role varies drastically between studios. Some focus on content creation (like YouTube videos), others on direct communication, and some on broader strategy. There’s no single “right” way to do the job.
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6/ Career growth for CMs isn’t always straightforward. Some move into senior CM roles, but others transition into marketing, production, communications, game design, or even HR—thanks to their broad skill set.
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5/ At the same time, CMs wear many hats. Beyond player engagement, they write marketing copy, contribute to trailers, plan campaigns, and even create media assets. Your role can change depending on your skills and the needs of the studio.
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4/ Jeremy sees community management as a bridge between players and developers. The best CMs don’t just relay messages—they help both sides understand each other’s perspectives.
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3/ At Stunlock’s offices, daily “Fika” breaks (Swedish coffee breaks) let teams chat casually. Informal convos like this can be as valuable as meetings for staying informed and give you insights as a CM that are hard to get otherwise.
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2/ Jeremy got into community management by being deeply involved in a game community—organizing tournaments, moderating Twitch streams, and managing Discord. Actively engaging in game communities you love can open doors to industry roles.
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Thank you!
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[puts you down as "not very likely to recommend NPS to a friend"]
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Same here, walking right now to take a break, but in a much warmer part of Europe.
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Or maybe 10 pieces of positive feedback?
Because I feel like the negative messages affect me 10x as much as positive messages!
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I’d pin this up on the wall above your desk. So next time you get email from someone complaining with unreasonable requests, you can read it and feel better!
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"The joy of being a bootstrapped founder is that we get to create the rules and do it however the hell we want!"
Awesome! I try to remind myself of this frequently.
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So frustrating, especially when you as the experienced SaaS operator can see this unfolding, inevitably, and unable to do much about it.
Do you have a good way of circumventing this, without seeming rude to the wannabe customer?
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And they are surprised to find that, no, we can’t justify dealing with those hurdles on our standard pricing, they’ll have to pay much more.
And they are caught in the middle of this, just wanting to use an affordable product to solve their problem.
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A draft chapter based on this interview will be available in the coming weeks.
Find out more here: killthehippo.com
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When you are ready for a practice run, let me know - I’d love to be your test audience :)
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Tuning fork.
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Does this mean you recently stopped self-hosting your custom
domain solution?
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And the Bootstrapped forums, IIRC?
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In a world of automated cold emails (ahem, I mean spam) pitching something you don't want or need, it is nice to actually receive a personally written email from someone who genuinely wants to connect.