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bart.gov
This is the official account for BART. We provide train service throughout the San Francisco Bay Area and connect people to places they love. For automated service updates go to @alerts.bart.gov Visit us at bart.gov 🚇💙
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Getting Started
Active Commenter
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"BART has helped attract a demographic that wouldn’t necessarily settle in the suburbs – young families, people who work in tech – who can experience all the amenities of a suburban environment, including more housing options, but can easily commute into major urban centers for work.”
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“These experiences helped me understand and appreciate how vital transit is to our communities. It builds a vibe," he said.
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He learned the role transit plays in sustaining and building communities when he was elected to the Pleasant Hill City Council and became a board member on the Pleasant Hill Chamber of Commerce, for which he later served as Chairman of the Board.
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Rinn knows business. He opened his insurance agency in Pleasant Hill and was named the city's Businessperson of the Year in 2011.
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“Locating by a BART station is a great move for businesses,” said BART Director Matt Rinn. “You have in-built customers, who are coming and going from the station, you can increase capacity by not needing a parking lot, and your employees can get to work affordably.”
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“My wife and I were considering buying an electric car when I got this job, but because of the commuter benefits program, it made absolutely no financial sense," Blasky said.
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"The road infrastructure is pushed to the max for commuters here. If you’re taking the local highways or the thorough streets through Contra Costa County, you’re going to be backed up in traffic,” said Blasky, who works for the Contra Costa County Transportation Authority. “
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Every weekday, Michael Blasky takes BART from his home in Concord to his office in the Contra Costa Centre Transit Village.
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The restaurant group, Altamirano, owns two other BARTable restaurants: Sanguchon Eatery in San Francisco’s Mission District and Barranco in Downtown Lafayette.
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Parada is known for its succulent pisco sours, “and because we serve alcohol, we want to make sure our customers are safe and can get home without getting in trouble.”
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“It’s very common for customers to take BART here from Antioch, from Concord, from Oakland,” said Giorgio Palacios, Parada General Manager. “Employees take BART, too, especially the younger people who don’t want to worry about their parents picking them up at the end of their shift.”
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Ten years ago, Peruvian restaurant Parada opened on the corner of Treat Boulevard and Sunne Lane. One of the main reasons for selecting the sunny corner spot: its proximity to BART.
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Transit accessibility isn’t important just for Sharp’s customers, but his employees too. Headlands recently launched commuter benefits for its employees. All of Headlands’ locations are BARTable, including its main brewery in Pittsburg (it’s closed to the public).
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“Proximity to BART was key” in choosing the location, CEO Austin Sharp said. “It’s by far the easiest way to get to our location.”
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The family-friendly beer garden, set amongst tall redwoods with fire pits and a kids’ play area, opened in March 2025. For the grand opening, Headlands offered $1 off your first pint when you showed your Clipper card.
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The new kid on the block in the Contra Costa Centre Transit Village is Headlands Brewing, the third East Bay outpost of the craft beer brewery.
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“Our Guest Services team gets a lot of questions about how to travel to local attractions: What’s the fastest way to the Moscone Convention Center? How do I get to Fishermen’s Wharf?” Burri said. “We always encourage them to skip the traffic and take BART.”
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Burri said he has posters in the hotel lobby that promote using BART, and it’s one of the first conveniences mentioned on the hotel’s website and promotional material.
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“That’s one of the first things we discuss with people interested in hosting conferences and events at the hotel – BART is right here, and it makes it simple to travel back and forth to San Francisco, Oakland, and local attractions.”
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“Our location is just a four-minute walk to BART. It's a huge selling point for groups, conventions, and individual travelers, especially because it’s an easy trip from the San Francisco and Oakland airports,” he continued.
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It’s not uncommon for travelers to discover Embassy Suites in Walnut Creek by googling, “hotels near BART,” said David Burri, Director of Sales and Marketing, Embassy Suites – Walnut Creek.
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“There’s a lot of foot traffic here, so we get a good deal of exposure,” he concluded. “If the BART station disappeared for whatever reason, that would significantly hurt our pocketbook.”
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After work, people will walk over from BART to grab a quick drink with friends at Hops & Scotch or pick up their kids for some fresh slices at Bill & Bali's. It's a nice alternative to having to schlep into downtown, Sangha said.
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Baldeep and Gurpreet Sangha own two businesses by the station – the bar Hops & Scotch and the pizza-and-pints place Bill & Bali's. They're just around the corner from each other.
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"We get a lot of feedback from prospective residents that BART is one of the highlights for leasing in our community," said Katrina Gaasterland, Community Manager at AvalonBay Communities. They use it to get to work and entertainment, and it cuts down on costs associated with owning a vehicle."
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“People in their cars can’t stop and talk to each other like you can on a bike,” Tennessen said. “I run into people on the trail while I’m heading to BART, and we stop and chat. It facilitates interaction with your community.”
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They also regularly ride their bikes to BART with their kids, ages six, nine, and eleven, to take them on various adventures, like the Oakland Museum of California and the Exploratorium.
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To get to work each morning, Tennessen and her husband ride their bikes along the Contra Costa Canal Trail to the station – it takes about eight minutes – lock their bikes up, and ride BART to their offices.
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“A community is built by interacting in a positive way,” said Kristin Tennessen, whose family of five lives a short bike ride from Pleasant Hill/Contra Costa Station. “Bicycling on the trail system here has made facilitating those connections easy.”
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We connected with local homeowners, small business owners, a commuter, a major hotel chain, restaurants, neighborhood hangouts, and an apartment complex to understand firsthand why BART is essential to their bottom lines and the well-being of their community.
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The station is the beating heart that enables these resources to exist and prosper. BART stations are not simply destinations -- stops on a line to get you here and there. BART stations create destinations.
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Pleasant Hill/Contra Costa Station sits at the convergence of Highway 680, the Iron Horse pedestrian and bicycle trail, multiple hotels and office buildings, and a vibrant mixed-use transit village with restaurants, gyms, bars, a dance school, 600-plus apartment complex, the list goes on.
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From this zoomed-in vantage point, we can illustrate how just one station transforms and sustains not just a neighborhood, but a broad community of residents, workers, businesses, travelers, and families.
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We will learn from this incident and are committed to continuous improvement. We are grateful to our partner transit agencies who were able to help our riders this morning.”
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"We will learn from this incident and are committed to continuous improvement. We are grateful to our partner transit agencies who were able to help our riders this morning,” Powers said.
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“Reliability is our brand, and we understand the impact when the system isn’t working. This came down to the fact our control room did not have visibility of our system, and we will not run service if we can’t guarantee safety," Powers added.
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BART General Manager Robert Powers was inside the Operations Control Center to receive rapid updates and monitor performance. “We apologize for the disruptive morning and not having train service to get people where they need to go,” said Powers.
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Calls were made to bus agencies asking them to scale up their service as much as possible and to offer free rides from our stations. The San Francisco Bay Ferry deployed their larger vessels to help.
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During the period when there was no BART service, BART’s leadership sent extra staff who usually work at headquarters to stations across the system to alert people as they arrived that there was no BART service.
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The East Bay section of the BART system began running passenger trains first, shortly before 9am, and systemwide service began just before 9:30am.
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BART’s Network Engineering team identified and isolated a redundant sector of the network that was causing intermittent visibility and disconnected it. This allowed service to begin.
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BART issued its first service advisory at 4:30am, alerting the public that BART service was suspended systemwide until further notice.
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The root cause of the disruption was related to network devices having intermittent connectivity. Staff in the Operations Control Center lacked the visibility of the track circuits and the train positions necessary for safe operations. Visibility of this system in the OCC is required to run service.