alreadyknowhow.bsky.social
Just your average humanoid who makes things. Master-division competitive costumer. We Finish Our Seams, friends.
50 posts
120 followers
678 following
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bzzt, nope, this is not the approach to take, you are not a serious party. ask yourselves what Gritty would do, and do that instead
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They could physically mail me a return label, pretty sure they did that years ago when I swapped cable boxes. Guess we’ll find out tomorrow when I have to call them back. 🙃
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I did have nice things to say about their internet speed and reliability compared to the satellite internet I have now, but their prices are really high and if you ever have a customer service issue it never gets resolved in one call. Not a good company.
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Just hand the equipment to somebody at a UPS store, they say, you don’t need a label or anything, it’ll get to us. Yeah, sure, I’ll hand over loose electronics with no address or account number or anything, that’ll work.
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Tonight I spent three hours trying to convince Comcast reps of the equipment return instructions on their own website, and trying to explain that I am not going to make a six-hour round trip to return equipment because they can’t generate a label.
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The third or fourth rep last month, unable to generate a label, said I didn’t have to return or pay anything, it’s all wiped clean, happy thanksgiving and all. But no, just got another bill.
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So the equipment doesn’t exist on my account to be returned, but it sure does exist as an item to be charged $200 for.
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But no equipment shows up under my account to be returned, and since you can’t ship nothing (what weight would you put in the box?) neither I nor they can generate a shipping label for it.
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Last month I moved 12 hours away, the move was hectic enough, figured I’d just ship the equipment back once I got settled instead of taking it physically to their store. It’s an option on their website. You just print a prepaid label and you’re good to go.
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tl;dr: universal healthcare now.
Also Blue Cross Omar and Pennie Mariela, you’re bright cogs in a dismal machine and I hope you both have a fantastic weekend.
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She says actually the complaint ticket is still open for another week so I can check back on Thanksgiving I guess.
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The Pennie rep is sympathetic, and after I tell her what a disaster Pennie has been in terms of paperwork (they had also signed me up for financial assistance that I simultaneously do and don’t qualify for, that I didn’t want, and will end up on the hook for)
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Today I get a message that my complaint has been resolved, I call in to find out, they say that since I did have insurance for 20 days (even though earlier they’d agreed that I hadn’t) they can’t/won’t cancel it.
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Pennie supervisor says all we can do is open a complaint ticket, which will let them investigate and pull the earlier calls (presumably so they can punish the rep who told me they could cancel my account). So that’s what we do.
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Blue Cross rep argues with the Pennie rep on my behalf, insists on talking to a Pennie supervisor, tells them they’ve retroactively canceled accounts for people before if there’s a valid reason, which he says this is.
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New Blue Cross rep manages to find the confirmation number, calls Pennie with me, new Pennie rep says she doesn’t know what I was told before but no, they can’t retroactively cancel my insurance.
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The Blue Cross rep who had found the confirmation code is done for the day and didn’t leave notes on my account.
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Blue Cross finds the money, Pennie says they can retroactively cancel my account since I didn’t actually have insurance, they just need Blue Cross to send the payment confirmation code.
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Pennie says it’s only in pending status, because Blue Cross never finalized it, meaning I do not have insurance. Blue Cross says they didn’t receive my payment of $547.03, and they’d like to see my bank statement to prove I sent the money.
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I simultaneously have and do not have insurance, based on the purposes of whomever I’m talking to at the moment.
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Best game for relaxing in these stressful times.
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I haven’t, but I went to school with a girl who had the misfortune of flipping a light switch at the exact moment her house got struck by lightning; she ended up in a coma for a couple weeks because of it but recovered.
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I had to break out the ‘please advise’ here yesterday. After a month of trying to get any response at all from some venue contacts, ‘please advise’ finally did the trick.
They’re powerful words and we should use them carefully.
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Like bad things could happen, sure, but he’d still be there to help me through.
But he was mortal just like anybody else and now he’s gone.
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Like, I have anxiety, I generally have in my mental orbit a general sense of things that could go wrong for me personally, for friends and family, for larger groups and regions etc. But this still came completely out of the blue.
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We’re all kind of scattered these days, we need to hold on to what bits of community and connection we’ve managed to cobble together.
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If you’ve got very close online friends whom your family and in-person friends don’t know, please, consider putting together something like an advance directive listing the online friends you’d want notified if something happened to you.
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He had some health issues recently and I haven’t heard from him since Tuesday and that’s really unlike him.
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One of my friends and I talked a few years back, he was worried that if something ever happened to him I wouldn’t know, that I might think that one day he just decided to stop talking to me, that I’d think he was mad at me or something. He didn’t want me to think that. I wouldn’t.
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And some I’ve gotten to hang out with in person at conventions and some I’ve never met because they live on other continents, but it doesn’t matter, you chat with somebody most days for years on end, they’re a friend whether or not you ever get to meet them in person. They’re part of your life.
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(And by that I mean roleplaying, not video games, because I am a particular kind of nerd. You get interaction but also distance. You get to know the characters first, and then the people behind them.)
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I’m an introvert, we moved a bunch when I was a kid, and then I moved for work by myself to a city where I didn’t know anybody. All the friends I have in my life I met either directly or indirectly through online gaming.
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Anyway, we have the internet now.
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I don’t remember ever having any pen pals myself, but always liked the idea. There’s you and your ordinary little life, and you get to talk to somebody who lives somewhere else and has their own ordinary little life wherever they are.
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(and the teacher having to ask the 13-year-old guys in my class whether they HONESTLY thought 18-year-old girls in Sweden would want to match with them and be pen pals, come on now)
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(If you did go this year, maybe get tested, lot of folks reporting positivity on the Reddit, just FYI)
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If you’re feeling lousy at DCon, get some food and (non-alcoholic) beverages, take them back to your hotel room to consume, shower, get some sleep.
No shots or IV fluids needed, just tend to your basic human needs… I say as someone who used to go to bed at sunrise there (but can’t anymore)
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So many people can’t afford healthcare but you can pay extra to keep partying during a plague/climate emergency.
Kiiiiiiiinda dystopian.