Just did a doordash from a local Walgreen's in my area, I can assure you, they are understaffed. Pharmacy had four people working the 4 windows and there was still a line to wait, and there was only one working register, and one stocking, with a thrid party cleaner.
That already happened several years ago when they botched the Rite Aid deal. They slashed the every-loving crap out of staffing budgets after that. One of the single stupidiest companies I've ever had the displeasure of working for.
What's more with the slashed budget is stocking. We already didn't have enough people to put away shipments, but it only doubled the amount of time needed when you have to unlock cabinets or put everything in spiders or lock boxes first. Can't steal/buy stuff if the employees can't stock it.
Which explains lack of product even on the regular shelves. They've made popping in for anything other than prescriptions a total PITA. And even that - several Walgreens in our area have severely reduced pharmacy hours.
Can't at all imagine where their difficulties are coming from. 👀
Yes! The grocery store next to my house has locked everything up in most isles except food. I can’t even get laundry detergent or cleaning supplies or some nail polish and there’s no one that can help you to unlock the cases to buy anything. I’ve stopped shopping there.
The local Rite Aid located a few blocks from my house looks like they are on the verge of closing. The large selection of wine and other spirits is gone. Good luck finding name brands or store brands in the over the counter section. One employee said rite aid is going bankrupt. It’s sad.
Actually, in NY C, Walgreens & Duane Reade (which appeared to be doing just fine until Walgreens acquired it) seem to be slowly limping their way towards liquidation.🤷🏽♀️
Please point out to Walgreens CEO him that when you don't open the pharmacy on Saturdays and Sundays, many customers move their prescriptions to places that are open on weekends. As I am about to do.
I was just thinking that. Maybe, I dunno, try going to your stores to buy some bandaids and see how long it takes to get the cabinet unlocked. Most of these CEOs never worked retail and never shop in their own stores.
Shoot, they just visit their stores to buy a soda and some chips to see how long that takes. Even when items aren't locked up, it still takes way too long to get out.
No shit? Especially when you don't staff you store with enough people to unlock them. If I want something and it's locked up, I don't look for non-existent help, I look for another store.
It was terrible. Not my first real job but one of those jobs you would expect to be a first job because it was so shitty. And the worst part is some people didn't know how bad it was until they left the bubble. They deserve the worst.
Which should be a "duh" moment for them. If I can't see or access the product, I'm not going to go search for an employee to get it. I'll just go somewhere that doesn't do that crap.
My partner and I went to Walmart to get some lube. Went there, saw it was locked up, and absolutely did not want to go ask an employee if we could get some lube. Bought it at a sex shop instead 🤷🏻♂️
Whenever I’m at a Walgreens, there are no employees anywhere to be found and I have to ring a bell to have them summoned to the checkout or photo counter. Perhaps…🤷🏼♀️
This is how I know there ain't no god: because a just and merciful god wouldn't allow this choad to keep making the money he makes while pissing all over the people who give it to him.
It’s so asinine. I was like, what are the odds Target doesn’t have baby aspirin behind locked doors? Surely, they would not have that locked up. Nope. Push the call button to have an employee come over and unlock the cabinet. So dumb. F those companies that do that. Go bankrupt. See if I care.
Wow -weird how every customer doesn’t like it when stores basically say: “you are all thieving bastards so we locked the tooth brushes and deodorant up & then refuse to hire enough workers to remove items behind glass.” Walmart is doing it too and some targets
Literally every shelf is now locked up at Walmart, when I went there last week nothing was safe except the clothes isle. They have a Lil section for lube and such for pleasure and those are locked up, which would embarrass anyone who would want it
That’s the point so later as sales drop they can justify at a corporate level to stop selling that or condoms or pregnancy tests etc -forcing us to go to doctors to be surveilled by a hostile Christian State bringing Comstock laws back
I had to deal with it at Target. It took me a half hour & a security guard helping me so I could get a rice cooker. It wasn't even an expensive one. It was a miserable shopping experience & I likely won't be back until Corporate comes to their senses
Omg you nailed it 😂😂😂😂😂😂😂 dayum! I’ve been saying all along this is Putin’s revenge on America for the 1980s -and this actually tracks with the rest of this unfortunate collaboration between GOP & Corps w/ Putin
Self checkout registers that force the employee to watch the video of you scanning the item it beeped but didn't actually scan for right in front of you is so insulting, just treat everyone like a thief by default I'm sure that'll work out great for stores I will never shop at again.
I don't mind waiting, I'm incredibly patient, but after 20 years of homelessness and being accused of thievery constantly I have no tolerance for being treated like that. Especially over a $2 bag of fucking candy.
🙏🏼 I understand the feeling and I'm sorry you had to deal with that. There is a lack of respect towards customers. They want our money, will raise prices, but then treat us like shoplifters. They check my receipt when I leave Walmart. Ummm it's not Costco 🤷🏼♀️
Also it’s not a feeling. It’s bad management -it’s bad allocation of resources and the withholding of resources to get more profit by hiring fewer workers. That’s them wanting their cake and eat it to. Give me money for nothing/ that’s what I’m hearing 🙄😒
Greetings from the smiling coast of west Africa The Gambia 🇬🇲
Me and my peoples need your help and support 🤲🤲
We are suffering hunger and starvation 🙌🏾
We are starving for good food and clean water 😭🙏🏽
Do ANYTHING rather than hire a few more workers per store. They'd rather lock things up, have self-checkout, have no sales folks to help, then cry and cry when retail pharma sales are down.
They FORCED US AWAY from their DEAD, EMPTY, LOCKED-UP stores. CEO Morons!
I went to a self checkout at Walgreens because the line was too long. Had to wait for the cashier to come over and basically scan his id to get it to work.
I can confidently say when I worked at Walmart in college not a single one of us actually paid attention to the screens because we didn't get paid enough to give a shit.
If it beeps, I don’t also check if it scans. That is not my job, nor is it my problem. If that is your concern put more cashiers back in rotation and eliminate self-checkout.
As well as intermittent opportunists, gangs of organised thieves target stores of all kinds. This happens in all developed countries, and it is increasing. Retail outlets don't want to lock stuff up. Shoplifting costs retailers an estimated 2–3% of their sales, which is about a 25% loss in profit.
So you’re punishing the law abiding citizens for the actions of a few? Seems like stores are cheap, and don’t want to spend money on security or even check out clerks so this is their lazy ass way of handling it -
This is largely corporate propaganda. There’s no separate line item for shoplifting, it’s part of shrinkage which is measured “we shipped 10 widgets and sold 8”. They don’t have good data so “eek 2 shoplifted!” when most shrinkage is lost in transit, walked out the back, or data entry errors.
I'm sure there is some shoplifting that is HS kids who don't need it. But I suspect most theft is by people who DO need it. If you want to stop theft, try eradicating poverty. And, yes, that does mean taking all the lolly away from the billionaires.
When I worked retail, a sizable percentage of shrinkage was employee theft, too. That is rarely mentioned in the fearmongering articles about shoplifting. By several accounts, internal/employee theft can be up to 3 times worse than shoplifting losses.
You are partly right. Trends in retail theft are difficult to assess, in part because of varying data collection and theft reporting methods. Overall data shows no increase in total theft, but with significant, non-opportunist spikes in some cities and targeting of specific types of outlets.
My local pharmacy (part of a chain) has been targeted 5 times over the past 10 weeks by a gang. The mostly young staff, people I meet on a regular basis, are terrified, as the thieves (most their own age) are sometimes caught, bailed & are outside the store again the next day. That's not propaganda.
Not at all. If there is no market, there is no money. No point in stealing if no one is buying. Easy. All of the cheap stuff I see for sale that is brand new… isn’t cheap, it’s stolen.
On point! I directly complained to management at the shitty Albertsons in my town and am happy to shop at Winco on the other side of town now. Won’t be treated like an inconvenienced criminal
Exactly. Employees are expected to handle cash registers, constantly get the keys from the manager to unlock stupid cheap stuff, re-stock, AND cheerfully take whatever abuse Karens give them. It stinks for customers AND workers.
Walmart attempted this during Christmas, and honestly, I need to know what the motivation behind this was. Lose $200/hour in theft on items that have been marked up 50%, or sell $2,000 an hour in purchases?
It’s two things. 1) greed and 2) all these big box stores are doing it which mean collectively they are anticipating problems nationwide this isn’t about shop lifting- it’s about preparing for an Christian Autocracy that intends on an austerity economy where some will have to steal to survive
The insufficient hiring of workers is also what leads to increased shoplifting, but we live in a society that hates workers, encourages (and succeeds) in getting workers to hate each other down race/gender/income levels, and will never admit that workers are the solution to most problems.
Groceries also used to be "full service" where you would give them a list and their staff would get everything. But self-service became a thing as to cut on staffing costs
The vast majority of theft in retail happens from dock to shelf not shelf to purchase/shoplifting. Locking items up serves little purpose and is ineffective.
Yup, but we can’t act like shoplifting doesn’t exist, and that having employees walking the store isn’t the best answer to that problem. That’s all anyone ever talks about - not shrinkage writ large - because shoplifting is a local issue your friends encounter, docks are a hidden corporate problem.
I’ve only seen it one time and the person had only groceries in their cart. I would have gladly paid the $20 or so they dashed out with so they could also hold their head up a little higher. People picking up expensive cuts of meat, stashing the on the shelves, and leaving I see that a lot.
And by “your friends encounter” I’m talking about the class of wealthy americans who own stores and who have friends in local politics and who are very susceptible to moral panics about safety that have anecdotes they can see - vs. the overall P&L of their corp office.
If they installed remote locking vestibules for people to come in and out, they could just lock the thieves in the vestibule on their way out and wait for the police. 🤷🏼♂️
I'm definitely a "if you witnessed shoplifting, no you didn't" type gal but iirc most fire codes require electronically controlled locked doors autounlock when the fire alarm is tripped. Building systems like this are fascinating to me.
Yeah, the only exception i can think of are my hospitals fire doors (including the ones that seal our elevator shafts) being magnetically held open until a fire alarm is triggered.
But we also usually have several egress points through stairwells that aren’t blocked off by fire/smoke suppression.
Those are actually not locked even if they close iirc. They close to prevent fire spreading but the pushbar should still allow you to travel towards the direction of the nearest exit.
that makes a lot more sense dunno why i never thought of that, ive usually been in our pharmacy when they’ve triggered and the back fire exit is right outside one of our doors.
Let’s tell the CEO that when the cashier leaves the register area to unlock the deodorant and baby formula customers steal all the gum, ChapStick, and magazines by the register.
That's why these C.E.O. get paid the big bucks, they make shitty decisions, collect the bonuses, minimum wage workers take the brunt of the anger, business fails from C.E.O decision, they move on to something else they know nothing about. Next C.E.O pays consultant big bucks for new strategy.
Gee...Reduced Staff and Locked Up Merch? The Wall Street Driven Business Model needs Some Work. Maybe there's a Connection, something about Customer Service?
These kinds of executive decisions are born out of the fact that we effectively have two companies that own retail brick and mortar drug stores: CVS and Walgreens. Rite Aid is almost dead. Lack of competition makes them do stupid shit like this and Amazon takes the win.
In our area there are a CVS, a Walgreens, and two independent pharmacies. CVS and Walgreens lock stuff up and never have employees. One independent pharmacy is run by a Christian who refuses to sell anything against his faith. That leaves us one. It's a bit more expensive but much friendlier.
i mean yeah you have to be stupid to have literally everything in the world handed to you and still believe that amassing more of the same shit, and draining others for it, is the point of life
thankfully the deluded human traitors suffer w each moment they live and they will suffer more later
I was in the US over Halloween last year and popped into Walgreens to buy some face wash. After an age of standing around waiting for an employee with the keys, I was on the verge of leaving when, happily, Spiderman came along to open up the cabinet of sacred treasures.
I used to own a sports store. I quickly learned the buying process was this.
1) The customer has to see the product.
2) The customer has to touch the product.
3) Then and only then the customer might buy the product.
Walgreens CEO is overpaid, should be fired and his golden parachute denied.
CEO Wentworth left out a salient fact: lack of employees.
You can lock up all the eyeliners and lock down all the deodorants you want to in the name of shoplifting *and* sell an equal or greater amount of them -
You have to HIRE more than one cashier and one floor employee for an *entire* store.
My husband spent twenty minutes behind two cars in the Walgreens drive through last night, then another fifteen behind one car, then ten just to get one prescription that was ready with no questions, no problems other than there is no staff in the place.
Was just coming here to say the same thing. This would have been less of a problem if folks didn’t have to spend half an hour trying to find an employee and then feel guilty dragging them away from the 5000 other tasks they’re trying to do, just to get the keys to the laundry detergent.
One more reason I use online services to purchase many items. No need to wait around for some worker to unlock the cabinet. It does discourage me from shopping.
Right! I do this too. The most I’ve had to do was show ID when I had Mucinex delivered. Took 5 seconds for them to snap a pic of it. Much better than waiting 15 minutes for an employee to unlock the case.
It’s also very difficult for those with disabilities. I’m lucky to get out of the house to want to find an employee to unlock this case here then do the same somewhere else in the store over and over again. If I had that energy I wouldn’t be as disabled.
And every time someone does find an employee and asks them to unlock the case, it takes some of everyone else's time too. Because, contrary to what seems to be the belief behind Walgreens hiring practices, the store employees (like all other humans) can't do everything instantly all at once.
Well, that's because you CAN'T FIND employees in Walgreens. the last 3 times I've been in, I waited 3+ minutes to check out and ended up leaving without getting my stuff I was in there to get. And I like Walgreens much better than CVS, but at least you can buy things at CVS.
My local safeway locks up Tide laundry detergent?! So, instead of having to find the elusive employee with the key and then stand there looking at the different types of tide pods to decide which one I wanted, while the employee looks annoyed, I bought them from Amazon.
Very true, I would say I pass right by locked shelves, noting to myself these must be high theft items in this store.
Neither really inspecting to see if it’s anything I need while in the store. And I try to shop where everything is accessible instead trying to find a clerk to unlock a shelf.
Does anyone know if you still don't need a Costco membership to use their pharmacy, and that their prices generally are cheaper than the insured rates for meds?
I mean that’s the thing if I’m in a big store and it’s locked away and you’re expecting me to go and find your staff forget it. I’m gonna order online and get it delivered and remember and just get it delivered in future.
Once, when I tried to purchase a locked item, it turned out they the buzzer thing by the lock didn’t even work — which the staff knew. There’s a local pharmacy half a block away. I’d rather patronize a store that doesn’t treat my attempt to spend money there as a favor they’re reluctantly performing
I also feel bad for the staff - all one of them - because between opening cases and hitting the self-checkout with rocks when the stupid things freeze, it’s like they’re maintenance on a glitchy spaceship.
The other stupid thing is anti theft devices that don't get deactivated as they're scanned, so you end up setting off their alarms as you try to walk out with the item you just paid for.
this whole thing feels like a bunch of executives in the retail sector convinced themselves that shoplifting is getting out of hand and then invented a bullshit solution so they could reassure each other that something was being done about it.
this is almost certainly exactly what happened. if you follow all the shoplifting spree claims back to their source (if they bother to cite any sources at all), they all seem to point back to the same retail lobbying group that basically just made it up
the retailers all know this, they all belong to the same lobbying group, so the lockups were 100% political theater to try to get their point to seem less spurious
I thought this when I worked at Walmart too. They lock so much shit up I wonder if they've lost sales. I guess not since they haven't changed it, but I won't buy something if I have to hunt down an employee to get it out, just takes too long 🤷🏻♀️
It is unfortunate because people love to touch, explore and read. I enjoy taking my time and making a decision. It is very unfortunate that people chose, for whatever reason, to steal.
Sadly at a local store several months ago the shelves were often practically empty. I asked the cashier if they were closing. She said that groups of people were coming in & stealing large numbers of items. There was a police officer stationed outside the front door for a few days.
If you have to wait for one of the 2 employees available to unlock something someone will say it's not worth it and most will sit til they expire and will end up in a landfill full of unused products corporations are allowed to write of but does have to think about the pollution or wasted resources
How do you really prevent stealing? Thief by a pen harms more people than your average shoplifter (non violent) . We will soon have hundreds of them in DC robbing millions of people blind. They probably won’t see any jail time definitely won’t be chased or killed.
I could have told them that. They started chaining every thing up at least a decade ago at JC Penny. People stopped shopping there. It was too much of an inconvenience.
This.
If a department is under locks and keys there HAS to be someone permanently staffed to the department for this purpose. Especially when it’s for products that are daily usage and high demand. No ringing a bell and waiting for someone to get pulled from another corner of the store.
You go to a jewelry store there’s always more than one person working the floor, and most “shoppers” are just there to look around. People don’t wander the aisles of Walgreens to admire the deodorant.
Having worked at Walmart and experienced the "being pulled from another corner of the store" thing firsthand, just the idea of working in that situation gives me anxiety.
And it’s always fun for the person buying such items in our puritanical society to have to stand before someone and ask for these things! 🥳 Way to encourage teen pregnancy!! 🥳
Hard agree. I spent 20 minutes waiting in an aisle at a Safeway in CA, just to get a bottle of eczema cream, the whole time thinking that they should have at least one dedicated staff if they're going to do this.
Because the misinformation implied that "minorities" and "illegals" were committing the crimes and folks like you ate it up because it jibed with your preconceived notions, biases, and bigotry. You allowed yourself to be fooled by corporate BS because you were unable to think critically.
Must have been some powerful misinformation since California voted to repeal the proposition that allowed it to happen. I guess all those videos of people walking out with trash bags full of stuff were fake too.
I mean, you only have the CEO of the company publicly admitting the shoplifting panic was overblown and of course the mass media never overhypes stories for ratings, right? And yes, policy is effected because of disinformation - if it didn't there would be no use in creating disinformation.
When I had to get an employee to unlock the case so I could buy allergy medicine, I immediately wondered if they’d be equally vigilant with guns & ammo. (That store doesn’t sell guns or ammo, but I wondered anyway.)
You would have to hire some more people to run around and open up the cabinets. People don't want to call someone over each time they want get something.
Lol they did this as my old Target. Made me install dozens of these cases and it was a drain on our already short staff to have to unlock the case for every little thing.
It's like we've all been saying this all along, but listening to anyone besides the people who gamble on your businesses' success is clearly too much effort. Shareholders only have their wallets in mind when they hand down decisions, maybe try listening to your customers instead.
You don't suppose we stopped shopping at Walgreens at all because we were insulted that your message was clearly "all customers are thieves" on top of declining at whim to fill birth control meds Rx for folks with, say, ovarian cysts or other ailments commonly treated with hormones.
Walgreens is comparatively expensive & their entire retail model is based on convenience. Take away the convenience & people will go elsewhere. Loss prevention is built into the cost & reinventing the wheel with “what if” greed never works out. They should have known better.
They have been so fixated on a small minority of people who might be stealing that they made their regular customers feel like criminals. My ave waiting time to get something unlocked is 10-12 minutes. Not the way to run a business. Plus it makes employees feel like prison guards. Not their job!
Some guy at target wanted to check my receipt when I had literally just checked out and i was so weirded out They really thought people were going to wait forever for them to open a cabinet?
I got so tired of dealing with the pharmacy I pulled everything and switched to our locally based place which is a little further away but much better service
But they don’t learn from their mistakes. In my local Walgreens, when you pick up a prescription, you have to sign in with a QR code or at a kiosk. Then you wait to be called, but if you go through the drive through, there’s no waiting. The drive through also means I don’t browse the store.
The one near my house cut back on pharmacists so if one calls in nothing can be done if the one remaining pharmacist goes to lunch. 20 min wait in the drive through, at least.
Only once did I buy something that required having it unlocked. Employee stood between me and the case. I wasn't allowed to reach in. I had to quick make a decision and move along. All for laundry detergent. That was entirely too much pressure and taxed my patience beyond it's limits.
When you make 407x your employees, the people doing the daily grind without a 2 hr expensed lunch, there’s not enough $ left to hire good people for a good wage. Which then, by consequence, means you deplete your customer base as well. Not hard to understand.
I agree.
I've been in situations where I've wanted to physically touch and handle something, to make sure it is what it claims to be before buying — only to have to try and find a store employee to help me. Ande that's IF there's anyone around to ask.
It makes it very, very easy to simply walk away.
He probably could’ve reached this conclusion much sooner if he had ASKED HIS CUSTOMERS. Whether you like to read labels, have social anxiety or are just too impatient to wait for the cabinet to be unlocked, many of us would just find another store.
One would think that such obvious universal truisms wouldn't need empirical testing...FAFO I guess lol
Well, universal except for slavery...the whole locking up and selling thing sort of worked hand-in-glove for that. And they're still mad we won't let them do it.
Moreover, they all admitted the theft wasn’t as big of an issue as they claimed. Living in NYC the independent pharmacies don’t lock things up and don’t have the problem. Now the retail chains know people aren’t going to their stores because of it.
it always tickles me realizing the hostile user-unfriendly shit these companies do aint always just some neener-neener booboo "fuck you gon do about it" thing, they're legitimately so incompetent/oot they think every stupid thought in their head is guaranteed to make Big Number go Even Most Bigger
Being a CEO sounds like the best job in the world. The only requirements are not knowing anything and, when asked to do something, you just hire consultants to bill you $100,000/hour advising you to destroy your business.
Another thing to think about is how much goodwill the company loses when it assumes that all of its customers are criminals. I understand that theft is an issue, but when you've pissed off your customer base, you've lost them maybe forever. Walgreens isn't Tiffany's
You run a convenience store. When you add an extra step to the shopping experience, like locking up essentials, you will, instead, advertise yourself as an inconvenience store.
A McDonald's nearby me looks more like a prison cafeteria than a restaurant. The front counter is locked in with metal grates, there's a 30 minute curfew on eating, it's nonsense and makes me want to eat at pricier places with more relaxed environments.
It's like they hate their primary sources of income. And I feel bad for the staff, too. I get that u get ppl in there doing too much sometimes, but it's a fvcked up world where McDonald's is where ppl who need HELP( unhoused or mental issues)have to go to just to not die of exposure or whatever.
This is some weird anti community orgy of capitalism. It's completely possible to build resources whose ONLY goal is to help ppl + that actually WORK. There's TRILLIONS of dollars flying around+ UP into the hands of ppl who don't care to treat us as anything but conduits for money. Zero RESPECT.
This whole thing is a created failure out of what could be a massive win. It's like they're addicts to dehumanization. No SOULS, but they ❤️ your 💲.
As long as they keep getting it, no matter how much ppl complain, they'll feel "rewarded" for what they're doing. And they're right...and EVIL for it.
Frankly if I pay to sit down and eat I should be able to relax there for as long as I want as long as I'm not making a scene. People will filter in and out of their own accord, it's very rare for people to linger for more than an hour or two.
Not at all rare. You see elderly or indigent people in there nursing a coffee all day because its warm, they have toilets, they're on every high street and they sell cheap hot things. And maybe someone can help you out with some spare change or cheap hot food.
And those places have drink refills still, McDonald's took the machine out of the lobby completely.
They've made the lobby experience as inconvenient and unwelcoming as possible because the idea is that they want more people in and out quicker, but if they make it *too* bad people will go elsewhere
The only reason I even put up with them at all anymore is because of that $5 deal they're running, and even that's not gonna last forever. Once it's gone so am I.
He runs a pharmacy. This dude has no retail sales experience but he ran an insurance startup and Mary Kay so he knows how much a human is worth. Maybe we remind him what he's worth.
I’ve been saying this about Kohls! They literally locked up all the cool clothing to prevent theft. But they don’t have employees on the floor to open it and let paying customers try on the clothes.
How many years did it take them to realize 🤔 Walmart and Target are starting to lock up underwear and deodorant in cities? I guess that's the only thing people are taking at those stores 🤣
in my local CVS, at least 40% of the store is now under lock and key, no joke. No bell to ring, you just have to wander around the store trying to find someone. Often there's nobody and you have to wait for the cashier to be free. These days, I couldn't be bothered and order missing items online
I worked in retail in the 90s and early 2000s, so I always try to shop in store to make sure people have jobs, but workers are shopping online. People who want to steal will do self checkout now, it's stupid everything being locked up.
It's quite humorous, isn't it? CEOs apparently get very large salaries because they deserve it, having such deep insight into the strategies which will benefit their company. This is an example which disproves any claim of their astounding job competence. Any shopper could have told them that.
Comments
Target seems to be figuring this out-my local stores have someone stationed in the area of locked cases during busy times so the wait is minimal
Can't at all imagine where their difficulties are coming from. 👀
Ironically, if you had a clerk at every aisle, you wouldn't need the locks to begin with.
Do these ceos even go into their own stores?
They don't even SHOP there.
I doubt if any of them could find a store within 50 miles of where they live.
Credit where due; he did better with the secret tools of the common Crow
Me and my peoples need your help and support 🤲🤲
We are suffering hunger and starvation 🙌🏾
We are starving for good food and clean water 😭🙏🏽
They FORCED US AWAY from their DEAD, EMPTY, LOCKED-UP stores. CEO Morons!
Kind of defeats the purpose, I feel like.
Funny how we “innovate” ourselves right back into customer service models that always worked to begin with.
Signed, “progressive” Seattle that now has a Republican DA because of homelessness and shoplifting fearmongering.
You could always have another single door with a MAG lock on it to avoid any code problems.
But we also usually have several egress points through stairwells that aren’t blocked off by fire/smoke suppression.
(not aimed at you, aimed at business)
0_o
thankfully the deluded human traitors suffer w each moment they live and they will suffer more later
we suffer ofc but they also suffer internally
1) The customer has to see the product.
2) The customer has to touch the product.
3) Then and only then the customer might buy the product.
Walgreens CEO is overpaid, should be fired and his golden parachute denied.
You can lock up all the eyeliners and lock down all the deodorants you want to in the name of shoplifting *and* sell an equal or greater amount of them -
You have to HIRE more than one cashier and one floor employee for an *entire* store.
Proof...if we'd been smart enough to lock the felon up, Musk wouldn't have been tempted to buy him....
Not everyone, just Americans.
/
Instead he'll probably get a bonus anyway.
And a golden parachute
Neither really inspecting to see if it’s anything I need while in the store. And I try to shop where everything is accessible instead trying to find a clerk to unlock a shelf.
So they EXPECTED to lose MORE than 23%?
How TF do these idiots get their jobs?
Happened to me at CVS this morning.
Walgreens CEO: Captain Obvious
If a department is under locks and keys there HAS to be someone permanently staffed to the department for this purpose. Especially when it’s for products that are daily usage and high demand. No ringing a bell and waiting for someone to get pulled from another corner of the store.
Walgreens is comparatively expensive & their entire retail model is based on convenience. Take away the convenience & people will go elsewhere. Loss prevention is built into the cost & reinventing the wheel with “what if” greed never works out. They should have known better.
Lock up the customers...not the products!
Duh.
I've been in situations where I've wanted to physically touch and handle something, to make sure it is what it claims to be before buying — only to have to try and find a store employee to help me. Ande that's IF there's anyone around to ask.
It makes it very, very easy to simply walk away.
Well, universal except for slavery...the whole locking up and selling thing sort of worked hand-in-glove for that. And they're still mad we won't let them do it.
Customers vote with their feet.🚶♂️🚶♀️🏪
You run a convenience store. When you add an extra step to the shopping experience, like locking up essentials, you will, instead, advertise yourself as an inconvenience store.
A McDonald's nearby me looks more like a prison cafeteria than a restaurant. The front counter is locked in with metal grates, there's a 30 minute curfew on eating, it's nonsense and makes me want to eat at pricier places with more relaxed environments.
As long as they keep getting it, no matter how much ppl complain, they'll feel "rewarded" for what they're doing. And they're right...and EVIL for it.
Especially if its near a shelter.
They've made the lobby experience as inconvenient and unwelcoming as possible because the idea is that they want more people in and out quicker, but if they make it *too* bad people will go elsewhere
So I just walked out! Never to go back.
They are also understaffed so it takes nearly a century for someone to assist you.
People just go to another store at that point.